What’s the next step for those employees you have identified as having long-term potential in your company? They have survived a season or two but they need to boost their skills before spring rolls around. Now is the time to take them from a Rookie to an All-Star. This fundamentals course provides a concise, comprehensive way to gain a better understanding of the pool trade. This info-packed session is specifically designed by pool industry experts for all service technicians and those working with pools. You will gain more practical knowledge, fine tune specific skills and build more confidence. Attendees will get an overview of common industry terminology, basic technology concepts, pool equipment, filtration systems, calculations, and water chemistry, as well as safe chemical handling and troubleshooting in the field. Class content will also include the importance of good customer relations, on-the-job safety practices, and proven service tips to help manage your time; all tools that can help anyone in the industry succeed in their job!
This is the ideal course to also educate your office staff so that they can better communicate with both your technical team and your customers. This class will be presented entirely in Spanish.