MUFSO 2019

Operations & Tech: Solving the Mobile Guest Experience (Room Governor’s Square 11)

15 Oct 19
3:15 PM - 4:15 PM

Tracks: Operations & Tech

Mobile, pay-at-the-table, and online ordering and delivery have been at the forefront of the foodservice industry for years now, but we have yet to see a solution emerge that truly delivers on the promise of these technologies. This session will discuss current trends and the pain points that arise, such as high cost, complexity, operational friction, and negative guest experience. Shift4 will cover the current state of these F&B innovations and the next generation of solutions that go beyond just paying the check.