MUFSO 2019

Operations & Tech: Automation: How digital labor technologies can help guests and operators (Room Governor’s Square 11)

15 Oct 19
4:30 PM - 5:30 PM

Tracks: Operations & Tech

Automation has become the next technological frontier as the industry seeks solutions to turnover, speed of service and low guest counts. The latest tech revolution is not about robots replacing hard skill tasks like flipping burgers. Instead, the industry is turning to automation to replace conversational order-taking -- soft skills considered essential in the hospitality industry. Learn how digital labor can reduce turnover, increase throughput, and boost average checks.