The utilization review process is ripe for automation. The UR process has remained relatively unchanged for years. Common criticisms are it’s too manual, highly retrospective, inefficient, and at times overwhelming. Learn how Conduent is applying new digital technologies and intelligent automation to reinvent the UR process and create an interconnected pathway for requests, reviews and authorizations fully integrated with bill review. Hear the upsides that claims organizations are experiencing with this new process design, including less administrative work and more time focusing on patient care and recovery.