2020 Midwest Foodservice Expo

The Emotionally Smart Leader (Room 202 A)

09 Mar 20
11:30 AM - 12:30 PM

Tracks: Workforce

Presented by: Mary Pat Knight, Founder of Leaders Inspired

Inspired leaders serve in a way that helps others be THEIR best - not the leader's version of what is best. All the planning and accountability measures will be for naught if the team, itself, is not healthy. Hospitality calls for transparency, open communication, great feedback and accountable leadership. This interactive keynote session uses principles of Emotional Intelligence to minimize drama and triggered behavior that block potential and then identify awareness and capability to build team engagement.