The use of kiosk ordering and self-checkout lanes, which are often referred to as frictionless payments, has increased, and the public is getting used to using them everywhere from grocery stores to movie theaters and restaurants. For trucsktops and travel centers, self-service technology can increase speed-of-service, allow them to reassign labor and improve order accuracy. What’s more, today’s customers expect convenience, personalization, speed, efficiency, empowerment and seamlessness, which can be a tall order to fill. In this learning lab, attendees will learn about the technology, from the trends to the technology options to the impact on labor and customer experience.