MGMA 2017 Annual Conference

Michael Williams
Principal
Wales Behavioral Assessment


Dr. Williams received his PhD in developmental psychology from the University of Southern California. He completed his post-doctoral training at the Sepulveda Veterans Administration Medical Center in Los Angeles. Dr. Williams began his early career at Southern California Edison Company where he served as Manager of Market Research and Forecasting. In this capacity, his research focused on application of mathematical models of psychological theory and its application to forecasting and market acceptance models. Dr. Williams has consulted for more than 20 years in the area of organizational management and quality improvement. He was a principal at the consulting firms of Booz Allen Hamilton, Inc. as well as Planmetics, Inc. In this work he designed and implemented large-scale studies looking at attitudes and behavior as well as quality improvement systems in a number of industries including energy, beverage, and communications. For the past seven years he has brought his knowledge and skill set to the area of health care systems. Dr. Williams has provided consulting services to hospitals and clinics on issues of workplace functioning and medical quality systems. Dr. Williams has lectured nationally and internationally and has published in the areas of the disruptive physician, quality systems, chemical dependency, and sexual misconduct.

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