IAAPA Attractions Expo 2018

Josh Liebman, ICAE
Founder
Backlooper


As the Founder of BackLooper, Joshua helps attractions strengthen guest engagement through feedback, and provides the intelligence needed to correct the most pressing concerns that detract from the guest experience. Joshua’s passion for guest experience comes from his background in hospitality and tourism, serving visitors from all around the world and specializing in complex service failure resolution. Additionally, Joshua is the co-host of the Attraction Pros Podcast, the leading resource for attractions industry professionals.

Sessions :