IAAPA Attractions Expo 2018

Heather Moore
Games Manager
SeaWorld Parks & Entertainment


Heather is the Games Manager for SeaWorld Parks & Entertainment. She started her retail career in 2001 working several stores and satellite carts. In 2002 she was promoted to Assistant Supervisor, followed by Facility Supervisor the next year. In 2006, Heather transferred to help develop and deploy the department Centralized Scheduling program and Department Orientation training. In April, 2008, Heather was promoted to the Games Facility Supervisor where she helped train and develop the Games and Vending teams. Promoted to the Games Manager in 2014, Heather has taken her experience in training and development to help build engagement programs for the Games employee as well as build the Retail Special Events program to expand to several event seasons over the year. Over the last 17 years, Heather’s experience has helped contribute to the Retail, Games and Vending disciplines for SEA and is using her current field of study of Business Management at the University of Phoenix to continue to help build the teams and businesses within the company.

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