HFMA Annual Conference 2019
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Sue
Gillies
Sue Gillies
Vice President, Revenue Cycle Management
Crystal Run Health - Health Transformation
Susan Gillies is Vice President of Revenue Cycle Management at Crystal Run Healthcare. In her role, Ms. Gillies oversees all processes related to revenue cycle and will provide strategic direction and support to sustain Crystal Run’s successful revenue cycle practices. Sue rejoined Crystal Run Healthcare in 2015, where she previously worked for ten years from 2003-2013. She held the title of Assistant Director of Patient Accounts from 2003-2007 and was promoted to Director of Patient Accounts in 2007. In 2013, Ms. Gillies joined ENT and Allergy Associates, LLP, where she was the Director of Billing Operations and was responsible for supporting the financial operations of the group medical practice. In 2015, Ms. Gillies accepted the HFMA MAP award for Highest Performer in Revenue Cycle.
Sessions :
Personalizing the Patient Financial Experience: Thinking Like a Consumer (One of three sessions offered today, focused on Patient Accessibility, Engagement, and Experience.)
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