NWCDC 2019

Rachel Fikes
VP & Director, Work Comp Benchmarking Study
Rising Medical Solutions


A 20-year communications and insurance services veteran, Rachel Fikes leads Rising Medical Solution’s Workers’ Compensation Benchmarking Study, a national research program she has piloted since its inception in 2013. Now the largest survey of claims leaders, the annual study identifies and quantifies industry priorities, challenges, and strategies. With its potent method of validating how and what higher performing claims organizations are doing compared to industry peers, the study uses its data findings to advance benefits delivery in workers’ compensation. For her leadership, she has garnered such recognition as the Comp Laude® Award and inclusion in Insurance Business’ Elite Women listing which recognizes women influencers who are shaping a more diverse insurance industry. In addition to spearheading the Benchmarking Study, Rachel also directs all of Rising's marketing, communications, and public relations initiatives in her vice president role. Rachel earned her Bachelor of Arts in Psychology from Kenyon College.

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