VenueConnect 2019

Mandi Grimm
Fraud Manager
Etix


Before joining Etix, Mandi was Box Office Manager for an amphitheater and held various ticket office roles in amphitheaters, arenas and performing arts centers. During that time, she also helped to create audit guidelines, train new ticket office managers and consult for new venues. Since joining Etix, she has created the training department, collaborated on system development and oversaw many high-impact client conversions. Interacting with clients on a daily basis via phone and onsite helps her to better understand the needs and challenges they face in their business.

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