RTLIVE 2019

Adam Feigenbaum
Chief Customer Officer
iCIMS


Adam Feigenbaum has been with iCIMS since 2001 and currently serves as the organization’s chief customer officer. In this role, Feigenbaum ensures internal operations are optimized to create an unparalleled customer experience for iCIMS’ customers. He does this by overseeing the integration of sales and customer service delivery strategies into iCIMS’ global operations. Previously, Feigenbaum served as iCIMS’ director of sales from 2003-2009, helping to define, develop and drive sales processes that shape the organization’s sales philosophies to this day. Through that role and then eventually as chief customer officer, Feigenbaum has worked hard to integrate and align the voice of the customer into every step of the iCIMS experience.

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