NAMA CTW/IBWA 2019
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Robert
Fidler
Robert Fidler
Vice President of Service, CDC
Canteen (Corporate/Branches)
Bob started in the OCS industry around 1977 working for Wallis Inc that sold to Holiday House Coffee in the late 70's . At Holiday House Coffee of Lynbrook, NY Bob was the tech, route driver and salesperson as the business started to flourish. After a brief stint outside of the coffee industry in Florida I returned to Holiday House Coffee and stayed there about 7 years. From there Bob worked for ARA/CORY as their Branch Operations Manager on Long Island for 2 + years before being recruited by Coffee Distributing Corp to run their service operation in 1989. After about 15 years at CDC, Bob was promoted to Vice President of Vending and Service. Fast forward to 2011, Compass Group acquired CDC and I continued to run the service operation as the Vice President of Service until 2019 when I was tapped to run a new position for Canteen which focuses on Asset Management, Technical training and Equipment evaluation. In addition to those duties for Canteen Bob also continues to support CDC as well as a Compass upstart, Tradecraft Outfitters.
Sessions :
Technician Training Summit: Preventative Maintenance & Monitoring New Technology (separate fee)
Technician Training Summit: Communication and Customer Service (separate fee)
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