The 2020 Pool and Spa Show
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Anne
Obarski
Anne Obarski
Merchandise Concepts
Anne Obarski, is an award winning speaker and author who works with organizations who want to become CONTAGIOUS….on purpose! She is the founder of Merchandise Concepts since 1984, a speaking and coaching service located in Charleston, South Carolina. Anne has mystery shopped over 2000 businesses around the country looking for “consistent” excellence in customer service. She knows what works and what doesn’t. Driven by her extensive experience over the past 30+ years Anne shares her wisdom designed to motivate you to take a deeper look at what your customer experiences every day.
Sessions :
The A.C.E. Model: 8 Steps to Delivering an Astonishing Customer Experience
On The Floor: Merchandising "GPS" for Increased Sales
Be An "Undercover Boss": Clues to Create A Team of Super Heroes!
Sales Skills for Women: Strategies to Keep You Afloat!
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