Atvent provides one stop portal solution that empowers your mobile workforce responsible for customer service, maintenance and construction of the outside plant as well as the inside plant or headend. Our integrated solution offers seamless workflow integrations with WFM orders, Network Maps, Meter traces and OTDR, D3.1 OSS diagnostic tools, Leakage, GPS and ERP. It enhances your customer experience due to lower MTTR, reduces repeated truck rolls and higher QoS. Cost conscious communication providers are embracing our hybrid SaaS business model since it makes economical sense for their operations. Our customizable one stop portal solution has proven to be an invaluable tool for their field workforce over the last fifteen years. Our customers have the option to choose a non-hosted solution where they retain full ownership of the server infrastructure, secured VPN access and backups. Whether they choose to have a hosted or non-hosted solution our customers benefit from a direct access to our Oracle database allowing them to implement their own in-house integrations and analytical tools.
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