"At its essence, every organization is a product of how its members think and interact," says the great organizational researcher Peter Senge. This interactive workshop will guide you through the steps to harnessing your organization’s single most important learning tool: Conversation. Whether working with internal management or an external project team, discover how to lead conversations that drive increased participation, greater productivity and better outcomes. You’ll leave with a variety of proven facilitation techniques that will help lead any enterprise toward more impressive and sustainable results.