In today’s restaurant marketplace, online reviews are the new word of mouth marketing. Customer reviews have the greatest impact on attracting new customers. Restaurant owner, turned review/online reputation expert, Michael Thibault will excite, entertain and teach attendees the secrets to attracting new customers using review sites such as Yelp, TripAdvisor and Google. Additionally, he will provide the audience with the tools to protect their restaurant’s online reputation.
During this engaging session, 25-year restaurant owner, industry veteran Michael Thibault, CEO of Restaurant Review Manager, will help restaurants make sense of the Online Review environment. In a rapidly evolving, consumer-driven, social media marketplace, Mr. Thibault will show exactly how restaurant owners can use their reviews to increase sales. He will cover the three most important techniques that every restaurant operator should be doing to market and protect their online reputations: taking control of your online reviews on Yelp, TripAdvisor, Google and Facebook, getting more 5-star reviews and how to handle a negative review by turning it into a positive, sales generating experience.
Please join Michael Thibault, CEO of Restaurant Review Manager, for this educational seminar where he will discuss how to improve your online reputation, build customer loyalty and increase your bottom line.