PWX 2019

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The Power of Middle Management: Applying High Performance Concepts to Small Teams (Room 609-610)

You have a new director, a new departmental structure, and ambitious new performance goals… but you also have the same team you had before the change. What do you do now? This presentation will cover how to implement your department’s large-scale goals on a micro-level, what you can do as a mid-level manager to bridge the gap between executives and staff, and how to find the power to lead from anywhere. Since November 2013, OC Public Works has taken several steps toward becoming a high-performance organization, including assuming new leadership at the executive and functional levels, flattening the organizational structure and widening span of control, identifying current and future financial needs, documenting existing processes and procedures, standardizing and improving processes, focusing on a unified culture, and reinforcing shared values.