VenueConnect 2019

Convention Center Performance Measures and Standards: A Handbook (Room MPCC - North Building - Level 1 - N137)

23 Jul 19
3:30 PM - 4:15 PM

Tracks: Convention Centers

Speaker(s): Steve Schwartz; Justin Ungerboeck, Product Manager - Convention Sales, Ungerboeck Software; Scott Megna, President, Raincross Hospitality Corporation; Brett Mitchell, General Manager, Overland Park Convention Center; Mark Emch, Consultant, Mark Emch Consulting

Performance measures are crucial to communicating the role and relevancy of Convention Centers to stakeholders.  The IAVM Research Committee is pleased to present the newly created handbook of Performance Measures and Standards that all convention centers should use to benchmark and evaluate their performance.