Every $1 of fraud carries actual costs between $2.48 and $2.82. Waging a successful battle against bad actors requires a team effort and vigilance throughout your organization. This session will cover common attacks and defenses against them, trends, “friendly fraud”, ticketing and the dark web, law enforcement collaboration, and the bottom-line value of being proactive. You’ll learn more about chargebacks – what they are, why they occur, common misconceptions, best practices for reducing chargeback volume, and tips to increase win rate. We’ll share resources for staying current and compliant with major changes in rules/regulations, both recently enacted and coming soon. We’ll also review benchmarks and tips for defining and monitoring KPIs that will provide insight into the impact of fraud and chargebacks on your business.