NADA 2020

Sessions Speakers Exhibitors Products Press Releases Show Specials Floor Plan

BDC Strategies for a Seamless Guest Experience (Room Room N240)

16 Feb 20
9:00 AM - 10:00 AM

Tracks: NADA Variable Ops

After this session you will return to your dealership with new ways to upgrade business development center (BDC) processes that make guests feel great about their experience with your dealership team. We will identify 10 little-noticed potential communication breakdowns and offer fixes that convert sales from BDC appointments and result in extremely satisfied customers.