NADA 2020

How to Get Customer Retention Above 80% Within 12 Months (Room Room N206)

16 Feb 20
9:00 AM - 10:00 AM

Tracks: NADA Fixed Ops

Learn how a few simple word tricks will accomplish what all the technology in the world will never achieve. Some 85% of all sales in the U.S. on a daily basis are made through actual human face-to-face or voice-to-voice contact. But it’s what is said during that contact that makes the difference. Discover the secret to finally getting the customer retention you deserve.