NADA 2020

Overcoming Service Challenges Through Inter- departmental Collaboration (Room Room N202)

16 Feb 20
10:30 AM - 11:30 AM

Tracks: NADA Fixed Ops

Eliminate the silos in your dealership by cross-training employees to improve collaboration between the service, parts and sales departments. With a workforce well-trained in this way, individual employees will never drop the ball on a customer when the unexpected happens.