Fixed Ops Customer Experience for Growth, Retention and Profit
(Room Room N228)
14 Feb 20
2:30 PM
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3:30 PM
Technology-enhanced experiences outside the dealership inform customer expectations inside. Moderated by dynamic Sales VP David Foutz, dealership leaders will discuss how service departments can put customer experience at the center of every interaction. Explore shifting your focus from transaction to customer to give customers the experience they expect—and watch your profits grow.