The New Rules of Hospitality: What a Post-Pandemic Consumer Wants
(Room S219)
22 Mar 22
2:00 PM
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2:45 PM
Everyone is looking for ways to deliver great hospitality while saving on labor and adding to their bottom line. The consumer expectation hasn't changed but how we deliver those expectations have. Phil will lead a guided discussion on this topic - because we can all learn from each other - while sharing his experiences on implementing timeless hospitality driven teams.