Bar & Restaurant Expo 2022

The Next Generation of Hospitality (Room S221)

In a post-pandemic hospitality world where an entire generation of workers has exited, owners and operators are managing a workforce of mostly new faces - under/inexperienced and frequently differently-engaged hires. Leadership has a significant undertaking in prospecting, hiring, training, developing and mentoring the newest employees. How do owners instill their vision - aka their “why” - as they recruit, retain, and reward these newest members of the workforce?