Yes, you really do need proven restaurant systems and standard operating procedures! Michael Shepherd is a four-time World Pizza Champion and president of the pizza resource website perfectingpizza.com. Michael owned and operated three pizzerias in Northwest Ohio for 20 years. Systems comprise a major need in the industry. Owners and operators are often reluctant and intimidated by the process of implementing measurable systems, operating procedures, checklists and requirements in their restaurants. But the truth is that pizzeria owners need them so they can be consistent and actually take a day off from running the day-to-day operations. Better systems not only ensure a more predictable guest experience, they also make the restaurant less dependent on the owner’s constant involvement in daily operations. Recruiting, training and coaching systems help improve culture. Financial tracking systems can help improve profitability and proven operational systems promote consistent, predictable guest experiences. It’s time consuming, but not super hard. In this “Step by Step to Systemization” session, Mike Shepherd will take you through the processes necessary to get you on the right track.
Additional registration fee's for all workshops. Price indicated in title.