HFMA Annual Conference 2019

Sessions Speakers Exhibitors Floor Plan Buzz

Creating a Connected Consumer to Maximize Automation and Engagement (Room W307)

Active consumer engagement and new technology platforms are converging to create more cost-effective models for care delivery. In the travel industry, this phenomenon is nothing new. From flights to hotels to cars, consumers take an active role in self-service solutions. Healthcare has struggled to translate successes seen in other industries, yet this convergence is crucial to outcomes that drive value-based programs. Through a presentation and exercises, this workshop is designed to arm participants with a proven foundation to address care automation and patient engagement. It will spark new thinking that uncovers business value and cost reduction opportunities within your organization.