This 18-year CFO, COO and vice chancellor went back to work on the front lines of nursing to understand the perspective outside the C-suite. Learn what motivates clinicians (specifically, nurses) and what it takes to engage them in cost management, utilization improvement, expedited throughput and process thinking. Learn what needs to be in place for innovation to bubble up to a person in a position with time to make change happen. Identify how to better engage clinicians in development of electronic health records.