Digital Dealer Conference & Expo 27
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(PART 1 OF A TWO-PART SESSION) Your 2020 CX Strategic Blueprint Starts Here
(
Room
Oceanside C
)
19 Aug 19
9:00 AM
-
9:50 AM
[Session cancelled] Create Compelling Conversations -- How to Improve the Customer Experience, Drive Appointments, and Increase Sales By Personalizing Your Communication
(
Room
Oceanside E
)
19 Aug 19
9:00 AM
-
9:50 AM
[SESSION CANCELLED] VIDEO: YOU Can Do It! -- Master the Art of the "Personal Commercial"
(
Room
Oceanside C
)
19 Aug 19
9:00 AM
-
9:50 AM
Can You Handle the Truth? Unlock the Secrets Inside Your Modern-Day Shopper’s Mind
(
Room
Oceanside B
)
19 Aug 19
9:00 AM
-
9:50 AM
Do You Know What You Are Really Saying?
(
Room
Mandalay Bay I
)
19 Aug 19
9:00 AM
-
9:50 AM
Drafting a Winning Team: The Five People to Hire and the Five People to Avoid When Filling Your Dream Team With the Right Players to Win!
(
Room
Oceanside F
)
19 Aug 19
9:00 AM
-
9:50 AM
How to Produce Leads Every Day Using Digital Marketing
(
Room
Oceanside D
)
19 Aug 19
9:00 AM
-
9:50 AM
Investment-Minded New Car Inventory Management -- 3 Key Principles for Increasing the Return on Your New Vehicle Investment
(
Room
Mandalay Bay L
)
19 Aug 19
9:00 AM
-
9:50 AM
U.S. New Vehicle Industry Trends and Challenges Going Forward
(
Room
Mandalay Bay J
)
19 Aug 19
9:00 AM
-
9:50 AM
What My Mattress in a Box Taught Me About the Future of the Automotive Industry -- Practical Lessons from Rapid Retail Transformations Outside of Automotive Retail
(
Room
Mandalay Bay K
)
19 Aug 19
9:00 AM
-
9:50 AM
(PART 2 OF A TWO-PART SESSION) Your 2020 CX Strategic Blueprint Starts Here
(
Room
Oceanside C
)
19 Aug 19
10:05 AM
-
10:55 AM
8 Principles of Psychology That Motivate Customers to Do Business With You -- How to Influence (and Not Alienate) Your Customers
(
Room
Oceanside D
)
19 Aug 19
10:05 AM
-
10:55 AM
Changing the Game: Drive Traffic and Save Advertising Dollars Using Premium Domain Names
(
Room
Mandalay Bay K
)
19 Aug 19
10:05 AM
-
10:55 AM
Connected Channel: How to Use Actionable Insight from Your Marketing Efforts to Optimize Your Ad Performance
(
Room
Oceanside F
)
19 Aug 19
10:05 AM
-
10:55 AM
Connecting Physical and Digital Front Line Ready to Improve Profitability -- Drive High Impact Visibility and Decrease Time-to-Market Through Smart Reconditioning and Merchandising Practices
(
Room
Oceanside E
)
19 Aug 19
10:05 AM
-
10:55 AM
Digital Trust in the Modern World: How Trust and Transparency Drive Success
(
Room
Oceanside B
)
19 Aug 19
10:05 AM
-
10:55 AM
Fixed Ops Advertising Playbook: Mimic Starbucks’ Loyalty Strategy, Steal Back Your Service Defectors, & Boost Service Revenue
(
Room
Mandalay Bay I
)
19 Aug 19
10:05 AM
-
10:55 AM
How to Construct a Hiring Process to Drive Performance and Profitability!
(
Room
Mandalay Bay J
)
19 Aug 19
10:05 AM
-
10:55 AM
SEO Voice Optimizations: Prepare for the World of Voice - Chatbots, Voice Skills, and Digital Assistants
(
Room
Mandalay Bay L
)
19 Aug 19
10:05 AM
-
10:55 AM
How to Optimize Facebook Ad Campaigns Using Oracle Data
(
Room
Booth 1431 (Inside the Expo Hall)
)
19 Aug 19
12:00 PM
-
12:30 PM
KEYNOTE ADDRESS: How Human-Centric Brands Win in a Tech Dominated World -- Former VP of Global Digital Innovation for Nike Shares How to Bridge the Gap Between the Physical and Digital to Create Value
(
Room
Keynote Hall
)
19 Aug 19
1:25 PM
-
2:15 PM
(Part 1 of a 2-Part Session) A Deep Dive Into Automotive CRM: Cut Your Advertising/Marketing Spend by 25% or More by Properly Leveraging Your CRM
(
Room
Mandalay Bay I
)
19 Aug 19
2:30 PM
-
3:20 PM
(PART 1 OF A 2-PART SESSION) IDS (Identify, Discuss, Solve) Super Session: Sales Operations
(
Room
Mandalay Bay K
)
19 Aug 19
2:30 PM
-
3:20 PM
BDC Deep Dive: IDS (Identify, Discuss, Solve) BDC Issues
(
Room
Oceanside D
)
19 Aug 19
2:30 PM
-
3:20 PM
Coaching Today's Sales Team -- Four Core Competencies to Improve on Coaching and Development of Your Sales Professional for a Successful Dealership
(
Room
Mandalay Bay L
)
19 Aug 19
2:30 PM
-
3:20 PM
Digital Retailing and the Impact on Your Dealership's CRM
(
Room
F&B Hall
)
19 Aug 19
2:30 PM
-
3:20 PM
Gambling on “Gut-Instincts” is Gutting your Gross! Dive Into Data-Driven Decision-Making for 2020 and Beyond
(
Room
Keynote Hall
)
19 Aug 19
2:30 PM
-
3:20 PM
How to Accelerate Fixed Ops Profits Through a New Car Sales Slowdown
(
Room
Oceanside C
)
19 Aug 19
2:30 PM
-
3:20 PM
Managing the Digital Customer Experience: A Conversation with Porsche and INFINITI
(
Room
Booth 1431 (Inside the Expo Hall)
)
19 Aug 19
2:30 PM
-
3:00 PM
Marketing Ecosystems: How to Maximize Your Messaging in the Digital Age
(
Room
Mandalay Bay J
)
19 Aug 19
2:30 PM
-
3:20 PM
Mobile-First Video: The Next Wave of the Mobile-First Digital Evolution
(
Room
Oceanside B
)
19 Aug 19
2:30 PM
-
3:20 PM
Optimizing Your Agency and In-House Marketing Operations -- Implement a Winning Media Mix Across the Disciplines that Matter Most
(
Room
Oceanside F
)
19 Aug 19
2:30 PM
-
3:20 PM
Today’s Sale: Managing the Now -- Learn How to Better Manage Every Aspect of a Sale to Ensure the Process Is Done Right the First Time
(
Room
Oceanside E
)
19 Aug 19
2:30 PM
-
3:20 PM
(Part 2 of a 2-Part Session) A Deep Dive Into Automotive CRM: Cut Your Advertising/Marketing Spend by 25% or More by Properly Leveraging Your CRM
(
Room
Mandalay Bay I
)
19 Aug 19
3:35 PM
-
4:25 PM
(PART 2 OF A 2-PART SESSION) IDS (Identify, Discuss, Solve) Super Session: Marketing Investments + ROI
(
Room
Mandalay Bay K
)
19 Aug 19
3:35 PM
-
4:25 PM
[Session cancelled] Stop Using Bad Pickup Lines and Bad Ad Creative; When AI Can’t Help You -- Discover What You Can Learn From Online Dating to Increase Advertising Results
(
Room
Oceanside C
)
19 Aug 19
3:35 PM
-
4:25 PM
How a Car Wash Can Increase Profit, CSI, and Reduce Staff
(
Room
Oceanside F
)
19 Aug 19
3:35 PM
-
4:25 PM
Level Up: How Dealerships Are Connecting Online Shoppers With Offline Experiences
(
Room
Oceanside E
)
19 Aug 19
3:35 PM
-
4:25 PM
Online Reviews: More is Not Always the Answer -- 2 Critical Ways to Improve Your Online Reputation (That Work Even Better Than Just Getting More Positive Reviews)
(
Room
Booth 1431 (Inside the Expo Hall)
)
19 Aug 19
3:35 PM
-
4:05 PM
The e5 Method: A Step-By-Step Guide to Build a Peak Performance Sales Team
(
Room
Oceanside B
)
19 Aug 19
3:35 PM
-
4:25 PM
Think with Google: #NoMoreCoreModels -- Leverage Marketing Automation to Generate 2X the Results
(
Room
Keynote Hall
)
19 Aug 19
3:35 PM
-
4:25 PM
What Happens When You Stop Paying Google?
(
Room
F&B Hall (Inside the Expo Hall)
)
19 Aug 19
3:35 PM
-
4:25 PM
What’s a Fundamental Digital Strategy in 2019? -- Bust Data Myths and Focus on What's Important
(
Room
Mandalay Bay J
)
19 Aug 19
3:35 PM
-
4:25 PM
You Know Nothing: The State of Automotive Digital Marketing According to Game of Thrones
(
Room
Mandalay Bay L
)
19 Aug 19
3:35 PM
-
4:25 PM
Tech Tank (DAY 1): Explore the Latest Tech Solutions
(
Room
Keynote Hall
)
19 Aug 19
4:35 PM
-
5:30 PM
How to Integrate Video in All Areas of Your Dealership
(
Room
Booth 1431 (Inside the Expo Hall)
)
19 Aug 19
5:30 PM
-
6:00 PM
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