Digital Dealer Conference & Expo 27

Sessions Speakers Exhibitors Products Press Releases Show Specials Floor Plan Buzz

Become a True Modern Digital Retail Dealership -- Explore the Next Evolution of the Traditional BDC, Increase Productivity, Cut Expenses, and Improve Employee Retention (Room F&B Hall (Inside the Expo Hall))

20 Aug 19
10:00 AM - 10:50 AM

Tracks: Sales / Variable Ops (ALL), Sales / Variable Ops (Digital Retailing), Sales / Variable Ops (Lead Handling), Sales / Variable Ops (Management)

This session will help you to realize that it is time to close the variable operations BDC departments and bring the digital leads back into the dealership. Establish a dedicated team of sales consultants that handle these business opportunities from inquiry through to delivery. In an era of margin compression, dealers can no longer afford to pay twice for the delivery. Creating a digital sales team increases productivity per salesperson, reduces expenses, improves employee retention, and speeds up the sales process resulting in improved CSI.

Primary Learning Objectives:

  • Learn how to win in the next iteration of automotive retail.
  • Discover how to restructure your organization, reduce expenses, improve efficiency and productivity, and deliver on your customer promises in the digital retailing world.
  • Learn how to increase your sales consultant retention and CSI.