Non-verbal communication has a major impact on the perception of a company, employee, brands, and products. In fact, studies have shown that between 60 and 90 percent of a message's effect may come from nonverbal clues.
In this session, you will explore three interactive exercises and "tune-up" your ability to communicate better non-verbally.
Primary Learning Objectives:
- Explore visual cues, how people see you, and what your packaging says.
- Understand body language and if your words match your gestures.
- Learn how tone affects how you're heard.