VenueConnect 2019

Amphitheaters & Fairgrounds Keynote - Creating the RIGHT Culture for Your Organization (Room MPCC - North Building - Level 1 - N139)

22 Jul 19
9:45 AM - 10:45 AM

Tracks: Amphitheaters & Fairgrounds, Keynote, Leadership

Speaker(s): Bill Carl BC Johnson, Chief Listening Officer, The BCJ Group

Do your customers and employees love you or tolerate you?
Every organization has a culture.  That culture is either intentionally designed or it happens by default.  Whether you realize it or not, your culture is connecting all the time with your customers AND your employees.  Join Bill Carl “BC” Johnson as he discusses Disney best practices on how to enhance your customer and employee experience and create a culture that gives you a competitive advantage.