VenueConnect 2019

BootCamp Session 1&2 - The Plan to Solidify and Grow your Customer Centric Culture (Room MPCC - North Building - Level 2 - N230)

22 Jul 19
1:00 PM - 3:00 PM

Crafting a culture by design is a major financial and time investment that ends with a major accomplishment.  Organizations allocate employee and financial resources to clearly articulate WHAT they want the culture to be.  Many organizations feel the hard work is done and roll out the culture with a  frontline rally and, maybe, leadership training or even worse, a memo. Where they fall short is a misunderstanding of HOW to successfully implement and sustain the culture through a detailed plan. 

During the workshop, former Disney Executive BC Johnson will share the foundational elements and support pillars that will allow your culture to flourish.