MUFSO 2019

Lightning Keynote: Building Authentic Relationships with Modern Diners (Room Plaza A)

The modern diner expects extraordinary hospitality every time they interact with your restaurant. Whether it’s those tableside exchanges or the marketing emails that follow, a strategy for authentically and individually connecting with guests is imperative. Because ultimately, personalizing the guest experience organically increases diner loyalty.

Join as we discuss extraordinary, authentic hospitality in action with the 2019 James Beard Award Winner for Outstanding Restaurateur, Kevin Boehm of Boka Restaurant Group. We will dig in to the power of genuine guest relationships, and how to create experiences that stand out. Don’t miss this must-see interview!

Raffle Drawing!  

A lucky attendee of this session will win a free gift shipment* of three bottles of Gary Vaynerchuk’s signature Empathy Wines

*Empathy Wines cannot ship to: AR, AL, DE, KY, MS, MO, RI & UT