NADA 2020
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Jeff
Cowan
Jeff Cowan
President
Jeff Cowan's Pro Talk
Jeff Cowan, in his 29th year of training, is recognized as the creator of the modern-day, walk-around and selling processes for service departments. You can see him on a weekly broadcast of CBT News and read many of his published articles on various automotive publications. Jeff is the nation’s authority when it comes to training service advisors and service support staff.
Sessions :
How to Get Customer Retention Above 80% Within 12 Months
How to Get Customer Retention Above 80% Within 12 Months
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