Technician Training Summit: Preventative Maintenance & Monitoring New Technology (separate fee)
(Room Platinum 9)
19 Nov 19
9:30 AM
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11:00 AM
Speaker(s):
Greg Tucker, Technical Service Manager, Newco; Albert Moya, Field Service Manager, BUNN; Chuck Ashby, Service & Asset Manager – North Texas, Accent Food Services; Ken Epling, Director of Technical Services, Lavit ; Robert Fidler, Vice President of Service, CDC, Canteen (Corporate/Branches); Alvin Tayag, Coffee Ambassador Inc
Every service technician team needs a maintenance plan – a well-known fact of life. But what makes a successful one? The closing session of the Technician Training Summit will be about deploying and following maintenance plans…while also preparing for surprises.
Three operators of varying sizes will share their first-hand experience on developing and refining their maintenance plans, extending the life and ROI from their coffee equipment, and making the most of their service technician team (even when short staffed). Then, three manufacturers will share some advice for successful maintenance systems. A town hall discussion around maintenance system best practices will finish up the Technician Training Summit.