In this session, you'll hear how organizations recognized that providing the best patient experience required new, updated patient engagement and payment methods. The presenters will showcase how utilizing machine learning and analytics helps create a high-quality, personalized experience that puts the patient at the forefront of the billing experience, improves collections on the back end and optimizes efficiency as measured by KPIs. (See sessions CH4 at 10:00 AM and CH4B at 2:45 PM, today, for additional sessions focused on Patient Accessibility, Engagement, and Experience.)
Click here to complete the session evaluation.