2020 SWANApalooza

* Roundtable Discussion: Capturing Metrics That Work for You (View two Mon, Jun 23 pre-recordings in advance -- If You Don't Measure It and Modern Sales Approach.) (Room Virtual Room A)

Registered attendees can click here for access to this session. (Login required.)

Bring your questions about how to use metrics to improve customer service, improve operations, and make better data-driven decisions.

* To make the most out of this roundtable discussion, please view two pre-recordings in advance -- If You Dont Measure It, You Can't Manage It and Modern Sales Approach To Managing Diversion Programs, Customer Engagement, and Data. The pre-recordings are found in the onDemand section. Bring your questions to the roundtable discussion.