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Bring your questions about how to use metrics to improve customer service, improve operations, and make better data-driven decisions.
* To make the most out of this roundtable discussion, please view two pre-recordings in advance -- If You Dont Measure It, You Can't Manage It and Modern Sales Approach To Managing Diversion Programs, Customer Engagement, and Data. The pre-recordings are found in the onDemand section. Bring your questions to the roundtable discussion.