Euro Attractions Show 2019

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Sessions (44)

IAAPA Institute for Attractions Managers at Disneyland Paris (Day 1) - SOLD OUT (Room Disney's Newport Bay Club Hotel)

14 Sep 19
12:00 PM - 7:00 PM

Tracks: Facility Operations, Financial Management, Food and Beverage, Human Resources, Marketing, PR and Communications, Merchandising and Games, Safety and Security

Speaker(s): Mikael Ahlerup ; Sandy Clark ; Michael Collins ; Eric Cosset ; Massimiliano Freddi ; Randy Josselyn, ICAE
The Institute for Attractions Managers is IAAPA’s premier management development program. This two-and-a-half-day professional deve... More...

IAAPA Institute for Attractions Managers at Disneyland Paris (Day 2) - SOLD OUT (Room Disney's Newport Bay Club Hotel)

15 Sep 19
8:45 AM - 9:00 PM

Tracks: Facility Operations, Financial Management, Food and Beverage, Human Resources, Marketing, PR and Communications, Merchandising and Games, Safety and Security

Speaker(s): Mikael Ahlerup ; Sandy Clark ; Michael Collins ; Eric Cosset ; Massimiliano Freddi ; Randy Josselyn, ICAE
The Institute for Attractions Managers is IAAPA’s premier management development program. This two-and-a-half-day professional deve... More...

EDUTour to Mer de Sable and Parc Astérix - SOLD OUT (Room Paris Expo Porte de Versailles – IAAPA Bus stop)

16 Sep 19
8:30 AM - 6:00 PM

Tracks: Entertainment, Facility Operations, Food and Beverage, Guest Experience, Merchandising and Games

Experience a close-up look of two popular amusement parks just outside of the French capital: Mer de Sable and Parc Astérix.  Take part i... More...

IAAPA Safety Institute at Parc Astérix - SOLD OUT (Room Paris Expo Porte de Versailles – IAAPA Bus stop)

16 Sep 19
8:30 AM - 6:00 PM

Tracks: Safety and Security

Speaker(s): Steve Blum ; David Bromilow, ICAE ; Emmanuel C ; Alfonso Garcia ; Philipp Geering ; Har Kupers ; Alan Love ; Alex Payne ; Richard Shepherd
The IAAPA Safety Institute provides an opportunity for attractions owners and operators to learn about the latest developments and best practices i... More...

Indoor Entertainment Day - SOLD OUT (Paris Expo Porte de Versailles - Conference Room 1)

16 Sep 19
8:30 AM - 8:00 PM

Tracks: Facility Operations, Guest Experience, Human Resources, Information Technology, Marketing, PR and Communications

Speaker(s): Pia Adlivankin ; Ann Kristin Angelsen, ICAE ; Jan-Maarten De Raad ; Bertrand Delgrange ; Vincent Durrègne ; Pål Knutsson Medhus ; Jeanne Le Roy ; Sophie Legoff ; Evelyne Villame
Discover inspirational educational sessions and unique networking opportunities during Indoor Entertainment Day, previously known as Family Enterta... More...

IAAPA Institute for Attractions Managers at Disneyland Paris (Day 3) - SOLD OUT (Room Disney's Newport Bay Club Hotel)

16 Sep 19
8:45 AM - 7:00 PM

Tracks: Facility Operations, Financial Management, Food and Beverage, Human Resources, Marketing, PR and Communications, Merchandising and Games, Safety and Security

Speaker(s): Mikael Ahlerup ; Sandy Clark ; Michael Collins ; Eric Cosset ; Massimiliano Freddi ; Randy Josselyn, ICAE
The Institute for Attractions Managers is IAAPA’s premier management development program. This two-and-a-half-day professional deve... More...

Water Park Forum - SOLD OUT (Paris Expo Porte de Versailles - Conference Room 2)

16 Sep 19
9:00 AM - 8:00 PM

Tracks: Design, Facility Operations, Guest Experience, Safety and Security

Speaker(s): Rainer Braun ; Roger Currie ; Una deBoer ; Romain Jovignot ; Michel Linet-Frion ; Anthony Marinakis ; Mickaël Thibaud
This information-packed seminar and networking educational event is designed specifically for water park owners, operators, designers, and manufact... More...

Opening Ceremony (Room IAAPA Theatre Sponsored by Polin Waterparks)

17 Sep 19
8:45 AM - 10:00 AM
Kicking off IAAPA Expo Europe 2019, the Opening Ceremony features entertainment, updates on what’s new in the Europe, Middle East, and Africa... More...

Exhibit Hall Open

17 Sep 19
10:00 AM - 6:00 PM
More...

Animal Attractions Panel: How to Take Your Visitor Experience to the Next Level (Paris Expo Porte de Versailles - Conference Room 2)

17 Sep 19
10:30 AM - 11:45 AM

Tracks: Design, Entertainment, Facility Operations, Food and Beverage, Guest Experience, Marketing, PR and Communications

Speaker(s): Randy Josselyn, ICAE ; Filippo Saccà ; Kieran Stanley
Learn how attractions with animals in professional care are repositioning and adapting themselves to shifting visitor expectati... More...

VR / AR / BR: How to Fit Virtual and Augmented Reality into Your Business Reality (Paris Expo Porte de Versailles - Conference Room 1)

17 Sep 19
10:30 AM - 11:45 AM

Tracks: Guest Experience, Information Technology

Speaker(s): Ahmed Amer ; Bob Cooney ; Sophie Legoff ; Cedric Leprince ; Steven Putzeys
Are you looking to develop a virtual reality (VR) / augmented reality (AR) attraction for your guests? Do you want to elevate guest experience... More...

A Neuro-Scientific Approach to Happiness at Attractions (Paris Expo Porte de Versailles - Conference Room 2)

17 Sep 19
12:00 PM - 1:15 PM

Tracks: Guest Experience

Speaker(s): Sohret Pakis
How do amusement parks, attractions, and recreational experiences, products, and facilities contribute to the happiness of individuals? How do we a... More...

How to Design for Changing Audiences (Paris Expo Porte de Versailles - Conference Room 1)

17 Sep 19
12:00 PM - 1:15 PM

Tracks: Design, Facility Operations, Guest Experience, Marketing, PR and Communications

Speaker(s): Will Gurley ; Riad Makdessi ; Lars Nielsen ; Eddie Saul
The world is changing with digital platforms providing new opportunities and generating new demands. Generation X, Y, and Z consumers have higher e... More...

Lunch and Learn: What’s Next for the French Attractions Industry (Room IAAPA Theatre Sponsored by Polin Waterparks)

17 Sep 19
12:00 PM - 2:00 PM

Tracks: Facility Operations, Financial Management

Speaker(s): Laurent Bruloy ; Benoit Chang ; Yael Coifman, ICAE ; Francois Fassier
Enjoy guided conversation with colleagues and gain valuable insights on the French attractions industry. Three key players in France share insights... More...

TEA Presents: Retailtainment (Part 1) - How Technology Can Interact with the Retail Experience (Paris Expo Porte de Versailles - Conference Room 1)

17 Sep 19
1:30 PM - 2:25 PM

Tracks: Design, Guest Experience, Information Technology, Merchandising and Games

Speaker(s): Damian JACKSON ; Shawn McCoy ; Nicole Srock.Stanley ; Cynthia Vergon
How can retail spaces at parks and family entertainment centers (FECs) learn from commercial retail? Discover what technologies ... More...

Embracing Sustainable Practices in the Attractions Industry (Paris Expo Porte de Versailles - Conference Room 2)

17 Sep 19
2:00 PM - 3:15 PM

Tracks: Design, Facility Operations, Food and Beverage, Guest Experience, Marketing, PR and Communications

Speaker(s): Dare Ilori ; Doug Morwood ; Therese Noorlander ; Andreas Sievering
Sustainable practices are becoming increasingly more important to companies around the world as businesses implement changes to reduce waste, conse... More...

TEA Presents: Retailtainment (Part 2) - Cross-Cultural Communication – Learn to Communicate with the Other World (Paris Expo Porte de Versailles - Conference Room 1)

17 Sep 19
2:35 PM - 3:30 PM

Tracks: Marketing, PR and Communications, Merchandising and Games

Speaker(s): Yael Coifman, ICAE ; Gastón Gaitán ; Matteo Perino ; Cynthia Vergon
Retail is an important revenue stream for all facilities in the global attractions industry, but often facilities run into a culture... More...

Too Cold, Too Hot, Too Rainy: How to Succeed in Spite of Bad Weather (Paris Expo Porte de Versailles - Conference Room 2)

17 Sep 19
3:30 PM - 4:45 PM

Tracks: Design, Facility Operations, Guest Experience, Marketing, PR and Communications

Speaker(s): Ville Aarresuo ; Nick Farmer ; Thomas Rechberger ; Lea Saukkonen
When the weather is ideal, it can boost a facility’s success, but inclement weather can sometimes lead to negative impacts. Guests have real-... More...

TEA Presents: Tips and Tricks to Renew and Refresh Your Facility (Paris Expo Porte de Versailles - Conference Room 1)

17 Sep 19
3:45 PM - 5:00 PM

Tracks: Design, Guest Experience, Marketing, PR and Communications

Speaker(s): Louis Alfieri ; Alex Korting ; Chris Lange ; Margreet Papamichael ; Jonathan St-Onge ; Cynthia Vergon
The attractions industry needs to continually refresh product offerings in order to remain both relevant and profitable. Attraction operators ... More...

Information Session: How to Get More Involved with IAAPA (Room IAAPA Theatre (Sponsored by Polin Waterparks))

17 Sep 19
4:30 PM - 5:00 PM
When you share your expertise and ideas with the IAAPA community, the entire global attractions industry benefits. IAAPA provides various oppo... More...

CEO Talk: Inspiring Leadership - How to Engage Your People to Do Their Best (Room IAAPA Theatre Sponsored by Polin Waterparks)

17 Sep 19
5:00 PM - 6:00 PM

Tracks: Facility Operations, Guest Experience, Human Resources

Speaker(s): Pia Adlivankin ; Paul Carty ; Juliana Delaney ; Olivier Garaialde
The CEO Talk provides unique access to some of the most influential leaders in the attractions business. Listen-in on a casual, unrehearsed convers... More...

Opening Reception at Jardin d’Acclimatation (Room Paris Expo Porte de Versailles – IAAPA Bus stop)

17 Sep 19
6:30 PM - 9:30 PM
After a busy first day at IAAPA Expo Europe, mingle with industry peers from around the world and enjoy specialty food and beverages at the Opening... More...

Leadership Breakfast with Keynote Speaker Nicolas de Villiers from Puy du Fou - SOLD OUT (Room IAAPA Theatre Sponsored by Polin Waterparks)

18 Sep 19
8:30 AM - 10:00 AM

Tracks: Design, Entertainment, Facility Operations, Guest Experience, Marketing, PR and Communications

Speaker(s): Nicolas de Villiers
The annual Leadership Breakfast provides senior-level attractions industry professionals the opportunity to learn and network with regional and glo... More...

Exhibit Hall Open

18 Sep 19
10:00 AM - 6:00 PM
More...

Safety Standards Harmonization Meeting (Hotel Mercure Paris Vaugirard - Room Les Loges)

18 Sep 19
10:15 AM - 11:30 AM
Join technical experts and other members interested in harmonizing amusement ride safety standards. A brief overview of the harmonization process w... More...

Accessible Fun for Everyone: How to Accommodate Guests with Special Needs (Paris Expo Porte de Versailles - Conference Room 1)

18 Sep 19
10:30 AM - 11:45 AM

Tracks: Design, Facility Operations, Guest Experience

Speaker(s): Eric Cosset ; Michael Jeremiasz ; Annette Masson ; Danilo Santi
Park designers and operators need to consider guests with special needs to ensure they’re able to enjoy their time in a leisure park the same... More...

Food and Beverage Trends: Fun, Health, and Photo-Worthy (Paris Expo Porte de Versailles - Conference Room 2)

18 Sep 19
10:30 AM - 11:45 AM

Tracks: Food and Beverage, Guest Experience

Speaker(s): Jason Alderton ; Massimiliano Freddi ; Marco Miglio
Food and beverage have become an integral part of a guests’ experience at an attraction. Explore new global trends in the industry and learn ... More...

Lunch and Learn: Eye on the Middle East and Africa Attractions Industry (Room IAAPA Theatre Sponsored by Polin Waterparks)

18 Sep 19
12:00 PM - 2:00 PM

Tracks: Facility Operations, Governmental Relations, Guest Experience, Human Resources, Marketing, PR and Communications

Speaker(s): Sandy Clark ; Bill Ernest ; Sabine Lehmann ; Bianca Sammut
Learn about what’s new in the Middle East and African markets and discover current and upcoming trends. How are deve... More...

Introducing a service design perspective in the attractions industry (Paris Expo Porte de Versailles - Conference Room 2)

18 Sep 19
12:30 PM - 1:45 PM

Tracks: Financial Management, Guest Experience, Marketing, PR and Communications

Speaker(s): Stephanie Schaub ; Marc Stickdorn
Great customer service needs more than data and smiling team members. Learn how a service design perspective can add value to how you interact... More...

Boosting Profits and Creating Customer Value through Dynamic Pricing (Paris Expo Porte de Versailles - Conference Room 2)

18 Sep 19
2:00 PM - 3:30 PM

Tracks: Facility Operations, Financial Management, Guest Experience, Information Technology, Marketing, PR and Communications

Speaker(s): Robert Arvidsson ; Franz Blechschmidt ; Evan Reece ; Stephanie Schaub
In other global service industries such as airlines and hospitality, dynamic pricing is a key commercial tool to meet customer deman... More...

Creating Personalized Experiences for the Masses (Paris Expo Porte de Versailles - Conference Room 1)

18 Sep 19
2:00 PM - 3:15 PM

Tracks: Design, Entertainment, Guest Experience

Speaker(s): Benjamin Devic ; Jeremy Gray ; Aurélie Lamandé ; Sven Meyer ; Cynthia Vergon
Every guest wants to feel special and more and more they are expecting personalized offerings that cater to their specific needs and expectations. ... More...

How to Deal with Queue Lines in a World Where Waiting is Disappearing (Paris Expo Porte de Versailles - Conference Room 1)

18 Sep 19
3:30 PM - 4:45 PM

Tracks: Design, Entertainment, Facility Operations, Guest Experience, Information Technology

Speaker(s): Eric Cosset ; Edouard Fonkenell ; Manuel Jacquinet ; Jerome Lebrun
In today’s digital environment, consumers have begun to expect products and services on-demand and do not want to wait. Ride lines are one of... More...

Students Forum & Reception by IAAPA Foundation (Paris Expo Porte de Versailles - Conference Room 2)

18 Sep 19
6:00 PM - 9:30 PM
Speaker(s): Andreas Veilstrup Andersen ; Michael Kreft von Byern ; Jeroen Nijpels ; Bobbie Wages ; Tom Wages
IAAPA Foundation invites students to the IAAPA Expo Europe Students Forum to network and learn from global attractions industry... More...

Young Professionals Forum & Reception - SOLD OUT (Paris Expo Porte de Versailles - Conference Room 1)

18 Sep 19
6:00 PM - 9:30 PM
Speaker(s): Glenn André Viste Bøe ; Ella Baskerville ; Mathilde Bresson ; Lydie Brieu ; Timothy van de Bilt
Are you just starting out in your career? Join industry colleagues for a dedicated forum to learn about the many career opportunities within t... More...

Educators Roundtable by IAAPA Foundation (Paris Expo Porte de Versailles - Conference Room 2)

19 Sep 19
10:00 AM - 12:00 PM
Chaired by Klaus Hoven, Senior Lecturer Attractions & Theme Parks Management Program, Breda University Followed by a networking Lunch provid... More...

Exhibit Hall Open

19 Sep 19
10:00 AM - 4:00 PM
More...

Future Feature: The Future of Disneyland Paris (Room IAAPA Theatre (Sponsored by Polin Waterparks))

19 Sep 19
12:00 PM - 2:00 PM

Tracks: Design, Entertainment, Facility Operations, Guest Experience, Information Technology, Marketing, PR and Communications

Speaker(s): Daniel Delcourt ; David Wilson
From relentless innovation to a promising roadmap for the years to come, Disneyland Paris is now more than ever a key player in tourism and enterta... More...

Start of Post-Tour (La Cité du Vin, Puy du Fou, ... ) - SOLD OUT (Room Paris Expo Porte de Versailles – IAAPA Bus stop)

19 Sep 19
4:15 PM - 11:59 PM
Experience unique, world-renowned French attractions during the optional post-tour. Travel to Cité du Vin in Bordeaux — a uniq... More...