RFMA 2019

Sessions Speakers Exhibitors Floor Plan
Search

Sessions (28)

Challenging Conversations - a Ken Blanchard workshop (pre-registration required) (Room Austin CC - 5A)

10 Feb 19
8:30 AM - 3:30 PM

Tracks: Leadership Sessions

Speaker(s): Phil Reynolds
(Register for this workshop during the registration process - $125.00 6 CEU) With organizations having to adapt to a constantly changing world, ... More...

Vendor Voice Session - Service That Rocks (Room Austin CC - 9)

11 Feb 19
9:30 AM - 10:30 AM
Speaker(s): Jim Knight
How to Create a Differentiated Experience to Deliver Sustainable Results​ This high-energy session pertains to any company involved in providing... More...

Effectively Navigating Conflict and Delivering a 'No' Using the Tools of "Yes, And." (Room Austin CC - 10AB)

11 Feb 19
2:00 PM - 3:00 PM

Tracks: Leadership Sessions

Speaker(s): Galen Emanuele
One of the biggest challenges that we face in business and as humans is how to effectively deliver a 'no' and navigate conflict. These are ... More...

I’m a New Facility Manager. Now What? (Room Austin CC - 6)

11 Feb 19
2:00 PM - 4:15 PM

Tracks: Technical Sessions

Speaker(s): Danielle Scharf ; Fred Leon ; Noelle Faille CRFP ; Teresa DeHart ; Wayne Brayton CRFP
In this highly interactive “Facility Management 101” session entitled “I’m a New Facility Manager. Now What?” attende... More...

Metrics Matter: Identifying and Using the Right Metrics for Better Service (Room Austin CC - 5BC)

11 Feb 19
2:00 PM - 3:00 PM

Tracks: Technical Sessions

Speaker(s): Terry Strong ; Tony Adamson
Decisions based upon data seem to be straightforward, but when faced with numerous metrics and measurements, determining WHICH of these metrics can... More...

Put Your Warranties to Work: How to Get Started NOW (Room Austin CC - 9AB)

11 Feb 19
2:00 PM - 3:00 PM

Tracks: Technical Sessions

Speaker(s): Christie Turner ; Christy Webster
Stop! Before you send a tech or dispatch a vendor, have you checked the warranty? An effective warranty tracking process can provide you with cost-... More...

Understanding Rooftop Unit Improvements and Implementation Strategies for Restaurants (Room Austin CC - 7)

11 Feb 19
2:00 PM - 3:00 PM

Tracks: Technical Sessions

Speaker(s): Katie Vrabel ; Michael Deru ; Scott Moline
Many restaurants have rooftop units (RTUs) to provide HVAC to their facilities. But how well do facility managers know how RTUs really work? Do the... More...

Waste, Recycling, and the Internet of Things: Lessons from Krispy Kreme (Room Austin CC - 9C)

11 Feb 19
2:00 PM - 3:00 PM

Tracks: Technical Sessions

Speaker(s): Geoffrey Aardsma ; Will Cash
Enevo will host a session discussing the Internet of Things-driven management of waste and recycling. For those unfamiliar, IoT refers to the inter... More...

You Want What? When? How Much? Why Didn't You Tell Me? Solutions for Communication Issues Between FMs and Their Vendor Partners Part II (Room Austin CC - 8)

11 Feb 19
2:00 PM - 3:00 PM

Tracks: Technical Sessions

Speaker(s): Danny Koontz ; Keith Moore ; Lynn Harnishfeger, CRFP
Based on feedback from our session at RFMA 2018 we decided to create Part II of this topic where will expand upon the foundation of what was covere... More...

Creating a Winning Culture (Room Austin CC - 10AB)

11 Feb 19
3:15 PM - 4:15 PM

Tracks: Leadership Sessions

Speaker(s): Nathan Jamail
Creating a thriving culture is the goal of every organization but achieved by very few. A thriving culture is the core of achieving great organizat... More...

Grow Your Team: Adding In-House Technicians to Your Vendor Partnerships (Room Austin CC - 7)

11 Feb 19
3:15 PM - 4:15 PM

Tracks: Technical Sessions

Speaker(s): Christie Turner ; Greg Clark PE ; Nate Lee CRFP ; Summer Fredrickson
Are you under pressure to reduce ongoing costs? It may seem intuitive that staff technicians cost less than hiring vendors, but it’s also mor... More...

How to Measure & Score the Performance of an HVAC System (Room Austin CC - 9AB)

11 Feb 19
3:15 PM - 4:15 PM

Tracks: Technical Sessions

Speaker(s): Don Langston
This seminar discusses each individual test and calculation used to score a forced air HVAC system. For decades, the efficiency of an installed sys... More...

Mastering Your Memory (Room Austin CC - 9C)

11 Feb 19
3:15 PM - 4:15 PM

Tracks: Leadership Sessions

Speaker(s): Craig Krause
                                     FAST-PACED ● IN... More...

The Dishroom Dilemma- Why Am I in a Sauna and How do I Get Out! (Room Austin CC - 8)

11 Feb 19
3:15 PM - 4:15 PM

Tracks: Technical Sessions

Speaker(s): Curt Sawan, CRFP ; Greg DuChane ; Jacob Boone, ME ; Sam Rayburn
This session will provide a snapshot of adverse conditions found in casual dining restaurants and strategies to resolve hot, humid conditions. The ... More...

Total Lowest Cost of Ownership of a Roof Portfolio (Room Austin CC - 5BC)

11 Feb 19
3:15 PM - 4:15 PM

Tracks: Technical Sessions

Speaker(s): Al Janni ; Bill Pegnato ; Samantha Pickelman
Developed specifically for facility managers, this course will help attendees understand their roof portfolio with information that will enable the... More...

1st RIF TALK - 7:50 - 7:58 am - The PM Paradox - Pay Now or Pay Later (Austin CC - Ballroom A)

12 Feb 19
7:45 AM - 8:45 AM

Tracks: RIF Talks

Speaker(s): Josh Zolin
Preventative Maintenance seems to be the ever-elusive missing puzzle piece to every FM’s master plan. We all know the objective – to be... More...

2nd RIF TALK - 7:59 - 8:07 am - Facility Professionals: Brand Loyalty Through Operational Efficiencies and Employee Satisfaction (Austin CC - Ballroom A)

12 Feb 19
7:45 AM - 8:45 AM

Tracks: RIF Talks

Speaker(s): Denee Doyle
Restaurant facility professionals are challenged to provide tools that help measure and manage the atmosphere, brand management and dining experien... More...

3rd RIF TALK - 8:08 - 8:16 am - Water Heater maintenance-Tank and Tankless (Austin CC - Ballroom A)

12 Feb 19
7:45 AM - 8:45 AM

Tracks: RIF Talks

Speaker(s): Kevin Flaherty
Most people install a water heater and wait for it to fail and then just replace it again. Many people are happy to get 5-7 years out of a unit but... More...

4th RIF TALK - 8:17 - 8:25 am - Used Cooking Oil. Hidden Gold for You and the Environment. (Austin CC - Ballroom A)

12 Feb 19
7:45 AM - 8:45 AM

Tracks: RIF Talks

Speaker(s): Ed Candioty
All restaurants nationally must dispose of used cooking oil properly and safely. What are the proper handling techniques for used oil? What options... More...

5th RIF TALK - 8:26 - 8:34 am - The Smart Connected Kitchen: What’s Coming and How Will it Affect Facilities Maintenance? (Austin CC - Ballroom A)

12 Feb 19
7:45 AM - 8:45 AM

Tracks: RIF Talks

Speaker(s): Jay Fiske
We are seeing a growing trend in the restaurant industry. Both operators and equipment manufacturers are planning for – and in some cases, al... More...

6th RIF TALK - 8:35 - 8:43 am - Personal Branding: The Key To Unlocking The Universe (Austin CC - Ballroom A)

12 Feb 19
7:45 AM - 8:45 AM

Tracks: RIF Talks

Speaker(s): Jake Syreini
A strong personal brand gains you access. Access to people, places, events, jobs, and a well fulfilled life. A strong personal brand must be true, ... More...

Drain Lines to Bottom Line - Commonly Overlooked Best Plumbing Practices (Room Austin CC - 7)

12 Feb 19
11:15 AM - 12:00 PM

Tracks: Technical Sessions

Speaker(s): Patrick Rovira ; Russell Robillard
Session will focus on fundamental, yet commonly overlooked, best plumbing practices implemented by elite restaurant facilities. Restaurants spend e... More...

How the Nation's Favorite Casual-Dining Restaurant Chain Uses Technology to Excel into the Future (Room Austin CC - 6)

12 Feb 19
11:15 AM - 12:00 PM

Tracks: Technical Sessions

Speaker(s): Toni Kelly
Restaurants spend billions of dollars to manage the complex process of maintaining their facilities. However, many of them still use decades-old, m... More...

Show me the Money: The Truth About Rebates and Incentives for Energy Projects (Room Austin CC - 8)

12 Feb 19
11:15 AM - 12:00 PM

Tracks: Technical Sessions

Speaker(s): Andrew Hammen ; Anthony MacDonald ; Caitlin Leibert
Utilities are giving millions of dollars back to restaurant customers for participating in programs designed to reduce peak demand. Popular program... More...

Sounding the Alarm of Fire Risks Inside the Restaurant (Room Austin CC - 5BC)

12 Feb 19
11:15 AM - 12:00 PM

Tracks: Technical Sessions

Speaker(s): Andy Gilbertsen, CRFP ; David Eha ; Mike Keeler
During 2010-2014, an average of 7,410 structure fires in eating and drinking establishments were reported each year costing $165 million in propert... More...

The Future Is Here: Technology Solutions Solve Negative Building Pressure Problems (Room Austin CC - 9AB)

12 Feb 19
11:15 AM - 12:00 PM

Tracks: Technical Sessions

Speaker(s): Sam Rayburn
Building pressurization issues can be tricky, and finding the culprit can be even trickier. Most of the time, people don't realize they have an... More...

Thinking Outside the Proactive Box You Thought You Knew (Room Austin CC - 9C)

12 Feb 19
11:15 AM - 12:00 PM

Tracks: Technical Sessions

Speaker(s): Charlene Purtlebaugh ; Christina Cummins
Walk away from this educational session with a whole new outlook and new way of outside the box thinking on proactive approaches. In this session, ... More...

What Does Your V.I.B.E. Say About You as a Leader? (Room Austin CC - 10AB)

12 Feb 19
11:15 AM - 12:00 PM

Tracks: Leadership Sessions

Speaker(s): Shannon Cassidy
THE FOUR HIDDEN ELEMENTS THAT CONVEY TRUE CHARACTER IN THE WORKPLACE Leadership is challenging. Successful leaders recognize that what’s b... More...