INTIX 41st Annual Conference & Exhibition
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Mr. Julio Alvarado
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Can We All Get Along?
Mr Frédéric Aouad
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Service is the Best Form of Marketing
Mr Derek Argobright
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The Age of Distraction – New Trends in Attracting and Retaining Loyal Customers
Gregg Arst
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The Broadway Road: Wherever We Go, Whatever We Do, We Do It Together
Ms Stephanie Baker
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Town Hall General Session: Industry Leadership in Today’s Entertainment Industry
Brad Ball
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Analytics Are Not Just for Sports: Capturing Data to Identify Customer Value
Bill Barclay
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Walk in My Shoes - Understand The Personas of Your Guests
Leah Baumgartner
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New Customer Acquisition Through Digital Marketing
Mr Nick Begley
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Cradle-to-Grave: Find the Kids, Get the Money
Bruce Bielenberg
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Can We All Get Along?
Mr. Samuel Biscoe
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Your Ticket Office Team is More Valuable Than Your CEO
Mr. Andrew Bragman
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New Year, New You! What to Expect When Considering a New Job
Kelly Brennan
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Ask the INTIX Mentors - Learn More About Making a Positive Impact
INTIX Mentor Program – Learn About Requesting an INTIX Mentor
Rushia Brown
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Town Hall General Session: Industry Leadership in Today’s Entertainment Industry
Ms Guislaine Bulman
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Service is the Best Form of Marketing
Kyle Burkhardt
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Let’s Talk About YOUR Secondary Market – Friend, Foe or Don’t Know?
Kay Burnham
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Finding Calm: How Mindfulness Can Help You Lead, Learn, and Live Better
Victor Calise
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ADA in Ticketing - Best Practices from Multiple Perspectives
Kristin Caskey
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Town Hall General Session: Industry Leadership in Today’s Entertainment Industry
Sara Chebishev
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Audits Are Not a Sexy Topic
Megan Christensen
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Cradle-to-Grave: Find the Kids, Get the Money
Stephen Cunningham
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Personalize Me: Marketing Automation in Service of the Customer
Dave Damerell
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Ask the INTIX Mentors - Learn More About Making a Positive Impact
Arvind Ethan David
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OPENING KEYNOTE: “UNINVITED” – Insights from Broadway’s ‘Jagged Little Pill’
Dan DeMato
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No-Shows: a problem…or an OPPORTUNITY?
Brian DeVito
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Developing a New Audience through Digital Access Programs
Julia Elbaum
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Audits Are Not a Sexy Topic
Ms Tammy Enright
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New Year, New You! What to Expect When Considering a New Job
Mr. Anthony Esposito (he/him)
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New Year, New You! What to Expect When Considering a New Job
Carrie Farina
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No-Shows: a problem…or an OPPORTUNITY?
Kenneth Foster
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The Dos and Don'ts for a Great Online User Experience
Mr. Martin Gammeltoft (he/him)
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Discount? Or, Don't Discount?
Mr. Michael Garvie
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Let’s Talk About YOUR Secondary Market – Friend, Foe or Don’t Know?
Ms Kara Gebhart
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The Broadway Road: Wherever We Go, Whatever We Do, We Do It Together
John Gilmour
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The Broadway Road: Wherever We Go, Whatever We Do, We Do It Together
Amy Graca
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Leadership in Corporations: Corporate Culture and How to Find Your Own Brand
Standards Save the World: Ensuring a Successful Future for Ticketing
Catherine Gray
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Training to Retain Part Time Staff
Mandi Grimm (she/her)
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Fraud and Ticketing - Why a Chargeback Isn't Always a Disgruntled Patron
Brian Hajjar
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ADA in Ticketing - Best Practices from Multiple Perspectives
Emily Hammerman
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Developing a New Audience through Digital Access Programs
Mr. Phil Hanson
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Can You Sell Out in Two Minutes? No! Here's Why
Standards Save the World: Ensuring a Successful Future for Ticketing
Ebony Hattix
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INTIX Mentor Program – Learn About Requesting an INTIX Mentor
Sebastian Herscher
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So You Want to Be an Innovator: Accelerating Startups in the Live Entertainment Space
Jacquelyn Holowaty (she/her)
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Time Management - Seeking the Balance Between Hustle & Rest
Mitigating Fraud for Today’s Hyper-digital Customer
Paige Howarth
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Can We All Get Along?
Kristen Huss
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Cradle-to-Grave: Find the Kids, Get the Money
Lyndsey Jackson (she/her)
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Wheelchair + Medieval City = Accessibility Nightmare
Ami Johnson
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Ask the INTIX Mentors - Learn More About Making a Positive Impact
INTIX Mentor Program – Learn About Requesting an INTIX Mentor
Jana Johnson
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Leadership in Corporations: Corporate Culture and How to Find Your Own Brand
Sean Kelly
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The Pricing Paradox
Kleo King
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ADA in Ticketing - Best Practices from Multiple Perspectives
Lynne King Smith
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Women in Leadership: Getting Candid about Motivation and Success
Erin Koppel
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Are You Ruining Your Relationships? Achieving Customer Relationship Mastery in 2020
Jenifer LaMorte
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Personalize Me: Marketing Automation in Service of the Customer
Mr. Jacob Lauesen
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Revising Season Tickets, Offers and Subscriptions - Two Essential Ingredients to Filling Your Venue
Jessica Lee
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Let’s Talk About YOUR Secondary Market – Friend, Foe or Don’t Know?
Stuart Levy
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InVENNtory Management: The Converging Relationship Between Pricing and Marketing Strategies
Jeff Lind
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Special Exhibits & Pop-Ups, the Sequel: Using Technology to Engage Attendees
Michael Loiacono
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A Strategy For Future Success: Integrating Technology with Box Office Expertise
Mr. Simon Mabb
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Service is the Best Form of Marketing
Steve Machin
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Standards Save the World: Ensuring a Successful Future for Ticketing
Toni Manzella
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A Strategy For Future Success: Integrating Technology with Box Office Expertise
Jason Mastrine
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Special Exhibits & Pop-Ups, the Sequel: Using Technology to Engage Attendees
Robert McClintock
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The Age of Distraction – New Trends in Attracting and Retaining Loyal Customers
Uma McCrosson
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InVENNtory Management: The Converging Relationship Between Pricing and Marketing Strategies
Paul Miller
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Build Your Patron Journey: Lead Audiences Through the Path of Engagement
Duncan Moss
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Ask the INTIX Mentors - Learn More About Making a Positive Impact
INTIX Mentor Program – Learn About Requesting an INTIX Mentor
Amy Mrazek
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Sell More Tickets: The Power of Facebook and Instagram Ads
Aren Murray
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Inspiring Others When You Are Also Uninspired
Michael Musick
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Personalize Me: Marketing Automation in Service of the Customer
Rick Nadeau
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Cradle-to-Grave: Find the Kids, Get the Money
Stacy Nadeau
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Women in Leadership: Getting Candid about Motivation and Success
Mr. Anwar Nasir
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New Year, New You! What to Expect When Considering a New Job
Tracy Noll
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No-Shows: a problem…or an OPPORTUNITY?
Marla Ostroff
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Town Hall General Session: Industry Leadership in Today’s Entertainment Industry
Derek Palmer
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Let’s Talk About YOUR Secondary Market – Friend, Foe or Don’t Know?
Lawrence Paone
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A Strategy For Future Success: Integrating Technology with Box Office Expertise
Sam Pedings
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Cradle-to-Grave: Find the Kids, Get the Money
Matthew Pender
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Can We All Get Along?
Mr. Richard Powers
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Ask the INTIX Mentors - Learn More About Making a Positive Impact
Christina Pryor
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How to Profit from the Experience Economy
Alan Rakov
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Standards Save the World: Ensuring a Successful Future for Ticketing
Craig Ricks
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New Customer Acquisition Through Digital Marketing
Jimmy Roberts
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Closing Keynote: Strategies for Overcoming Adversity and Failure
Karen Robinovitz
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Special Exhibits & Pop-Ups, the Sequel: Using Technology to Engage Attendees
Eric Rozenberg
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Blockchain: The Future of Ticketing or Just a Fad?
Laurel Ryshpan
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Audits Are Not a Sexy Topic
Einar Sævarsson
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Standards Save the World: Ensuring a Successful Future for Ticketing
Holly Sandberg
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Fraud and Ticketing - Why a Chargeback Isn't Always a Disgruntled Patron
Mitigating Fraud for Today’s Hyper-digital Customer
Andrew Schoepfer
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New Customer Acquisition Through Digital Marketing
Denise Smithson Green
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The Broadway Road: Wherever We Go, Whatever We Do, We Do It Together
Christine Stasiuk
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Audits Are Not a Sexy Topic
Joan Sullivan
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ADA in Ticketing - Best Practices from Multiple Perspectives
Karen Sullivan
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ADA in Ticketing - Best Practices from Multiple Perspectives
Shedrick Taylor
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No-Shows: a problem…or an OPPORTUNITY?
Katie Thompson
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New Customer Acquisition Through Digital Marketing
Rebecca Throne
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Special Exhibits & Pop-Ups, the Sequel: Using Technology to Engage Attendees
Anne Vantine
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A Strategy For Future Success: Integrating Technology with Box Office Expertise
Craig Vedder
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Run, Hide, Fight: Preparing for & Reacting to an Active Shooter Incident
Amanda Wah
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Developing a New Audience through Digital Access Programs
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