26 Jan 20
8:00 AM
-
5:00 PM
Speaker(s):
Brooks Holcomb
The CHTT program covers the essentials of servicing portable and permanently installed hot tubs and spas, and equipment repair & replacement. T...
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26 Jan 20
8:00 AM
-
5:00 PM
Speaker(s):
TREVOR SHERWOOD
The CMS is for those who are new to the pool and spa service industry or are working a pool maintenance route. There are no prerequisites; new and ...
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26 Jan 20
8:00 AM
-
5:00 PM
Speaker(s):
CHRIS LIGHTENBERG
The CST is for individuals with at least 1-2 years of experience in pool and spa service and repair. Learn key content in the PHTA Servic...
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26 Jan 20
9:00 AM
-
5:00 PM
Speaker(s):
TREVOR SHERWOOD
The PHTA (NSPF)'s CPO course provides individuals with the basic knowledge, techniques and skills of pool and spa operations. The certification...
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27 Jan 20
8:00 AM
-
5:00 PM
Speaker(s):
Robert Lowry ; Steve White
This intensive course will cover all aspects of pool chemistry including water balance, calculations, measurements and conversions, alternative san...
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27 Jan 20
8:00 AM
-
5:00 PM
Speaker(s):
DAVID J. PETERSON
Introduction to Cost Estimating outlines the basics where this 8-hour school gives you the tools and experience to generate accurate and detailed e...
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27 Jan 20
8:00 AM
-
5:00 PM
Speaker(s):
JANA AURINGER
The swimming pool finish is the last task to be completed and the first thing the customer sees before entering the pool. Protect the finish by sta...
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27 Jan 20
8:00 AM
-
5:00 PM
Speaker(s):
Brooks Holcomb
The CHTT program covers the essentials of servicing portable and permanently installed hot tubs and spas, and equipment repair & replacement. T...
More...
27 Jan 20
8:00 AM
-
5:00 PM
Speaker(s):
TREVOR SHERWOOD
The CMS is for those who are new to the pool and spa service industry or are working a pool maintenance route. There are no prerequisites; new ...
More...
27 Jan 20
8:00 AM
-
5:00 PM
Speaker(s):
CHRIS LIGHTENBERG
The CST is for individuals with at least 1-2 years of experience in pool and spa service and repair. Learn key content in the PHTA Se...
More...
27 Jan 20
8:30 AM
-
5:00 PM
Speaker(s):
Jay Forte ; Ken Caiafa ; MARK KREMEN ; ROBERT KANE
Running the "People Side" of Your Business.
Employment issues are not unique to our industry, but we have unique challenges to this al...
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27 Jan 20
9:00 AM
-
5:00 PM
Speaker(s):
TREVOR SHERWOOD
The PHTA (NSPF)’s CPO course provides individuals with the basic knowledge, techniques and skills of pool and spa operations. The certificati...
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27 Jan 20
12:30 PM
-
3:45 PM
Speaker(s):
JEFF MYERS ; MIKE CHILDRESS ; Sheryl Heather
This seminar will cover electricity from an electrician's point of view, offering common tips, guidance and practical applications for the non-...
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27 Jan 20
12:30 PM
-
2:00 PM
Speaker(s):
Ed Vondell ; Jennifer Angevine
Many pool professionals have innovative ideas for our industry but do not have a process to forge their ideas into successful start-ups. This...
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27 Jan 20
12:30 PM
-
2:00 PM
Speaker(s):
Deanna Hasbrouck United States ; DENNIS GRAY ; Kim Sherwood
This workshop will illuminate one of the greatest threats facing Professional Retailers in our industry - Accelerated Customer Defections of afterm...
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27 Jan 20
12:30 PM
-
2:00 PM
Speaker(s):
Dan Young ; Gene Vallone ; Jeff Farlow ; Scott Petty
New federal legislation will eliminate the lowest performing pool pumps from the market. Just like our pool gas heaters, federal mandated minimum e...
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27 Jan 20
12:30 PM
-
5:00 PM
Speaker(s):
BRIAN DIGLIO ; Diana Eckert ; SEAN BISHOP
What is the next step for those employees you have identified as having long-term potential in your company? They have survived a season or t...
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27 Jan 20
12:30 PM
-
5:00 PM
Speaker(s):
JORGE CHUQUI ; Kenny O. Rodriguez
What’s the next step for those employees you have identified as having long-term potential in your company? They have survived a season...
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27 Jan 20
12:30 PM
-
2:00 PM
Speaker(s):
Jim Sankey ; Justin Butler ; RICHARD SHAVER
Discuss the importance of proper plumbing as well as an overview of basic hydraulics in swimming pools. Also, discussion will include speed to heat...
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27 Jan 20
12:30 PM
-
2:00 PM
Speaker(s):
Jeremy Hasbrouck New Jersey ; Rick Coffey ; Tim Duvelsdorf New Jersey
Pool Pros know that solving issues begins with water balance and chlorine chemistry. But, experience shows that some issues appear to defy the basi...
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27 Jan 20
2:15 PM
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3:45 PM
Speaker(s):
Jim Sankey ; John Watt ; Mike Fowler
How to set up an energy-efficient pump room using Variable Frequency Drive technology. Provide in-depth explanation of how pumps with the use of a ...
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27 Jan 20
2:15 PM
-
3:45 PM
Speaker(s):
GEORGE KAZDIN ; Kim Sherwood ; Mario Rossetti
Qualifying leads is a misunderstood and almost ignored process in our industry. Wasting time and resources on less than qualified prospects i...
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27 Jan 20
2:15 PM
-
3:45 PM
Speaker(s):
David Katz ; ELLIOTT COLLINS, CFP
Whether your retirement is years away or just around the corner, now is the time to gain a better understanding of how today's financial planni...
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27 Jan 20
2:15 PM
-
3:45 PM
Speaker(s):
RICHARD SHAVER ; Tim Duvelsdorf New Jersey ; WAYNE IVUSICH
An interactive seminar that presents and discusses the unique aspects of chemistry and testing spas/hot tubs. Topics include water balance, sanitat...
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27 Jan 20
2:15 PM
-
3:45 PM
Speaker(s):
Chris Murray United States ; Jeff Tawney ; Thomas Soukup
This course will explain the variable speed technology as it applies to heat pumps.
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28 Jan 20
8:00 AM
-
12:00 PM
Speaker(s):
Brooks Holcomb
The CHTT program covers the essentials of servicing portable and permanently installed hot tubs and spas, and equipment repair & replacemen...
More...
28 Jan 20
8:00 AM
-
5:00 PM
Speaker(s):
TREVOR SHERWOOD
The CMS is for those who are new to the pool and spa service industry or are working a pool maintenance route. There are no prerequisites; ...
More...
28 Jan 20
8:00 AM
-
5:00 PM
Speaker(s):
CHRIS LIGHTENBERG
The CST is for individuals with at least 1-2 years of experience in pool and spa service and repair. Learn key content in the PHTA Servic...
More...
28 Jan 20
8:30 AM
-
11:45 AM
Speaker(s):
Bill Drakeley ; SEAN ASSAM ; Tim Duvelsdorf New Jersey
This seminar covers the technical reasons salt chlorinators fail to operate properly and guides the technician through diagnostic steps to resolve ...
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28 Jan 20
8:30 AM
-
11:45 AM
Speaker(s):
JEFF MYERS ; Tyler Patricelli ; WAYNE IVUSICH
An intro class into the basics behind sanitation, water balance, and testing techniques. Topics include water balance, sanitation/oxidation, treatm...
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28 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
Kim Sherwood ; Pat McDougall ; STEVE BARNES
The presentation will concentrate only on the residential requirements of the International Pool and Spa Code (ISPSC) for the pool contractor. ...
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28 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
Jim Sankey ; Rose Ludgate
Does your company have an Employee Handbook? Do your employees know what is expected of them during their employment with your company? In th...
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28 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
Jennifer Angevine ; MARK KREMEN ; ROBERT KANE ; Ron Falcioni
Your employees are the most important people within your organization and the key to your success. This workshop will explore how to build a ...
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28 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
Justin Butler ; SEAN BISHOP
In this product specific session, Hayward will cover the benefits of using VSP equipment, model features and how to educate your customers on the n...
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28 Jan 20
8:30 AM
-
11:45 AM
Speaker(s):
BRAD DUNCAN ; Chris Murray United States ; Thomas Soukup
Learn skills and techniques that you can utilize to avoid installation and diagnostic mistakes on gas-fired pool heaters. Get expert advice on trou...
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28 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
Dan Young ; Jay Forte ; Ken Caiafa
Numbers are your “scorecard” which record your performance and are summarized in your Income Statement. Your Income Statement rev...
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28 Jan 20
8:30 AM
-
11:45 AM
Speaker(s):
James Lane ; Jeremy Hasbrouck New Jersey ; MARK DEL ROCCO
Learn how to AB measure swimming pools for safety covers. Learn other methods of measuring for safety covers.
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28 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
Allen Schnaak ; GEORGE KAZDIN
This seminar will provide attendees with information on WHAT a Natural Swimming Pool (NSP) is as well as marketing information to provide an unders...
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28 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
ALICIA STEPHENS ; Julie Kazdin Boucher
This course will explore common misconceptions and theories about proper pool care. Topics will include an overview of cyanuric acid, chlorine dema...
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28 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
Alexa Blanda ; MIKE CHILDRESS
Attendees will leave with a basic understanding of how a pump motor works, from single to variable speed. Basic troubleshooting techniques wi...
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28 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
DAVID J. PETERSON ; David Katz ; Ron Derven
This presentation focuses on the hydraulics aspects of fountain/waterfeatures renovation. We will start with what to look for during the initial si...
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28 Jan 20
8:30 AM
-
11:45 AM
Speaker(s):
Anne Obarski ; Sheryl Heather
We hear the following words to describe stores like awesome, beautiful and great but wouldn't you like to hear that your customers find you dow...
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28 Jan 20
8:30 AM
-
11:45 AM
Speaker(s):
Frank Christiana ; Mario Rossetti ; RICHARD SHAVER
Each of has made mistakes during our sales career. This is true for those of us who sell to consumers as well as business-to-business. ...
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28 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
KEVIN MCDONOUGH ; Richard Gaynor ; STEVEN GETZOFF
In this session, attendees will learn how to protect their businesses by understanding Federal Laws and Regulations that affect the poo...
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28 Jan 20
8:30 AM
-
11:45 AM
Speaker(s):
Deanna Hasbrouck United States ; DONNA COULSON
We all have different ways of dealing with conflict management. Some people run from conflict while others cause it and most of us are in bet...
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28 Jan 20
9:00 AM
-
11:00 AM
Speaker(s):
Kent Mason ; Lenny Maffei
Gain a clear understanding of the do's and don’ts of coping and tile repairs during a two-hour classroom review of correct tile & cop...
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28 Jan 20
10:15 AM
-
11:45 AM
Speaker(s):
Brett Russell ; KEVIN MCDONOUGH ; Richard Gaynor
This presentation will focus on the continually increasing cyber exposure in today's world and the types of attacks we are seeing which may imp...
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28 Jan 20
10:15 AM
-
11:45 AM
Speaker(s):
David Katz ; Ken Caiafa ; Rose Ludgate
In this informative session, you will examine management styles, necessary leadership & communication skills required to effectively ...
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28 Jan 20
10:15 AM
-
11:45 AM
Speaker(s):
Landon Eafrati ; Rocco Russo ; SEAN BISHOP
In this product specific session, Fluidra will cover the benefits of using VSP equipment, model features and how to educate your customers on the n...
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28 Jan 20
10:15 AM
-
11:45 AM
Speaker(s):
Jennifer Angevine ; Steve Berens
In 2020, good digital marketing will set apart the thriving pool and spa businesses from the failing ones. This session identifies how your b...
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28 Jan 20
10:15 AM
-
11:45 AM
Speaker(s):
FRANK MCLAUGHLIN ; Ron Falcioni
28 Jan 20
10:15 AM
-
11:45 AM
Speaker(s):
Cristian Shirilla ; Dan Young ; Gene Vallone
Are you thinking you should start a YouTube Channel or use videos on your website? Are you uncertain about how and where to use video content...
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28 Jan 20
10:15 AM
-
11:45 AM
Speaker(s):
Chris Marcano ; Kim Sherwood
Comprehensive discussion on the 3 main types of pool contamination and the issues they cause in pools & spas. Identify the sources of contimana...
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28 Jan 20
10:15 AM
-
11:45 AM
Speaker(s):
James Egan Ph.D ; Jim Sankey ; JODY O'GRADY ; Joseph Laurino PhD ; Kenneth Gregory
Pool openings and routine top-offs of swimming pools can be an unexpected source of issues for pool operators. Source water composi...
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28 Jan 20
10:15 AM
-
11:45 AM
Speaker(s):
Alexa Blanda ; ALICIA STEPHENS ; Pat McDougall
The focus is on identifying the cause of issues that occur in saltwater pools and how to troubleshoot them. This focuses just on water chemistry (l...
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28 Jan 20
10:15 AM
-
11:45 AM
Speaker(s):
Colin Jones ; DAVID J. PETERSON ; GEORGE KAZDIN
Implementing the wrong type of repair can lead to even more costly repairs. Therefore, it is imperative to understand the failure type and develop ...
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29 Jan 20
8:00 AM
-
10:00 AM
Speaker(s):
Bill Drakeley
Take a look at shotcrete pool construction like you never have before. Join industry experts as they take you through both the right ways and the w...
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29 Jan 20
8:30 AM
-
11:45 AM
Speaker(s):
Ellen Meyer PhD ; Jeremy Hasbrouck New Jersey ; John Oldfield ; Karllee Barton
Advanced water chemistry for pools and spas. This seminar will take an in-depth look at sanitation and advanced troubleshooting concepts. In the fi...
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29 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
Deanna Hasbrouck United States ; STEVEN GETZOFF
This very informative legal point-of-view session will tackle employment issues that employers and independent contractors experience. We will disc...
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29 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
Alexa Blanda ; Connie Sue Centrella ; Ken Caiafa
“Amazing what you can accomplish, if you don’t care who gets the credit.”
Business owners who give responsibility to their emp...
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29 Jan 20
8:30 AM
-
11:45 AM
Speaker(s):
Brad Madison ; Bruce Roache ; Christine Pearson ; Lance Anderson ; Sheryl Heather ; Tim Duvelsdorf New Jersey
Learn about the basic procedures, techniques and tools that will turn pesky leak problems into profit making opportunities. This course includes a ...
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29 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
Colin Jones ; Kim Sherwood ; STEVE BARNES
Discussion of the public pool portion of the International Pool and Spa Code (ISPSC) for the pool contractor and Registered Design Professional. Em...
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29 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
JEFF MYERS ; JOHN BOKOR
Today’s statistics are reporting 3 out of 5 pools have a salt chlorine generator installed on the pool. Now is the time for the industry...
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29 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
Anne Obarski ; Evan Hasbrouck United States
Eye catching displays can grab your customers' attention and drive revenue. You may already have a floorplan for your store and you may b...
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29 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
Dan Young ; Gene Vallone ; MIKE CHILDRESS
In this product specific session, Pentair will cover the benefits of using VSP equipment, model features and how to educate your customers on the n...
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29 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
Jim Sankey ; ROB ROMANO
The quality of the job depends on the preparation. Learn how to prep and inspect the pool shell in this comprehensive overview of the proper ...
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29 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
Landon Eafrati ; Rocco Russo ; SEAN BISHOP
The world is losing it's personal touch with eCommerce. With that, it also takes away some of the professionalism and quality our industry stri...
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29 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
Kenny O. Rodriguez ; LOURDES MEJIA
The importances of water balance; factors to consider when balancing water, the process of disinfection and oxidation and other methods to disinfec...
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29 Jan 20
8:30 AM
-
11:45 AM
Speaker(s):
Brett Abbott ; Ron Falcioni
There are 12 company-crushing killers that are potentially running loose inside your business right now. Called "The Deadly Dozen", any o...
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29 Jan 20
8:30 AM
-
11:45 AM
Speaker(s):
Chris Goede ; PATRICK HOFFMAN ; STEVE GORLIN
Built on the foundational principles from John C Maxwell's best seller, the five levels of leadership, this high-level session will help introd...
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29 Jan 20
8:30 AM
-
11:45 AM
Speaker(s):
Frank Christiana ; MARC CORNELY ; Pat McDougall
Know-how for any job is the key to success! In this session, you will learn what you need to know to ensure that your installation of a...
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29 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
Jim Gay ; Ron Derven
Identify/verifying stains and discolorations on the pool surfaces.
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29 Jan 20
9:00 AM
-
11:00 AM
Speaker(s):
Kent Mason ; Lenny Maffei ; RICHARD SHAVER
Gain a clear understanding of the do's and don’ts of coping and tile repairs during a two-hour classroom review of correct tile & cop...
More...
29 Jan 20
10:15 AM
-
11:45 AM
Speaker(s):
Beth Hamil ; Chris Murray United States
The use of ozone generators in residential pools has been around for over 35 years. However, the resulting water quality has been somewhat me...
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29 Jan 20
10:15 AM
-
11:45 AM
Speaker(s):
Evan Hasbrouck United States ; Ken Caiafa ; Steve Berens
There is no such thing as a typical pool buyer anymore. Gaining the trust of buyers in Generation X, Y and Z is vastly different, and builder...
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29 Jan 20
10:15 AM
-
11:45 AM
Speaker(s):
Cristian Shirilla ; Eliatt Dilieto ; Kim Sherwood
Are you wondering how to capture better photos and video to showcase your work? Are you unsure about how much to spend or what you need to ge...
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29 Jan 20
10:15 AM
-
11:45 AM
Speaker(s):
Ed Kirschenbaum ; Ron Derven ; SEAN BISHOP
Substance abuse is common and the costs is on the rise for employers. It is important for employers to understand addiction, the rate of subs...
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29 Jan 20
10:15 AM
-
11:45 AM
Speaker(s):
JEFF MYERS ; Joseph Laurino PhD
This session will explain the major causes of metal staining in pools and spas. The compatibility of various disinfection and oxidation methods wit...
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29 Jan 20
10:15 AM
-
11:45 AM
Speaker(s):
Dan Young ; Scott Roodbergen
How to determine correct plumbing & VS pump sizing by properly designing and calculating the hydraulics for a spa jet system for inground gunit...
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29 Jan 20
10:15 AM
-
11:45 AM
Speaker(s):
Deanna Hasbrouck United States ; Gene Vallone ; Margaret McGrath
This presentation will consist of 3 parts: Proper rail measurement; lighting upgrade solutions; and proper diving board jig placement for vinyl lin...
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29 Jan 20
10:15 AM
-
11:45 AM
Speaker(s):
Angel Gonzalez
Turn the basic installation into the healthy system.
Knowledge to select the best equipment and position.
Knowledge to optimize to 100%.
This ...
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29 Jan 20
10:15 AM
-
11:45 AM
Speaker(s):
Ed Vondell ; JASON HUGHES ; Rick Black
Want to know what it takes to succeed in the fiberglass pool market today? In this course, fiberglass pool industry thought leaders explain t...
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29 Jan 20
1:00 PM
-
4:00 PM
Speaker(s):
JANA AURINGER
The NPC requires all Certified Start-Up Technicians to be recertified every three years. The instructor will review the essentials of a good start-...
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30 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
Gene Vallone ; JANA AURINGER
An interior pool finish is a hand-crafted product of unique materials and characteristics. This seminar will address the components of the mix desi...
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30 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
Anne Obarski ; David Katz ; Evan Hasbrouck United States
If you were to become a frontline employee for a while in your business what do you think you might find that could be changed or improved? W...
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30 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
Brett Abbott ; Chris Murray United States ; SEAN BISHOP
Pay Per Click advertising (and Google Ads in particular) can make you a lot of money, but it can also drain your bank account in a hurry if you are...
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30 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
GASPAR VARGAS
The different methods of pool heating, the pros & cons of each method and cost of operation.
This session will be presented entirely in Span...
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30 Jan 20
8:30 AM
-
10:00 AM
Speaker(s):
Dan Young ; Ken Caiafa ; Mike Leone
From the customer calling to creating schedules to jobs getting invoiced, are you structuring your service department for optimal efficiency? ...
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