NWCDC 2019

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Sessions (71)

Pre Conference | The Key Metrics for Understanding Your Workers’ Comp Program (Room Islander B-C)

05 Nov 19
10:30 AM - 12:00 PM

Tracks: Pre-Conference

Speaker(s): Beth Dupre ; Luke Harrison
Financial executives and program managers must pay attention to certain metrics when overseeing a company’s workers’ compensation arran... More...

Pre-Conference Event | Learning How To THRIVE and Not Just Survive (Room Islander F-H)

05 Nov 19
1:00 PM - 5:00 PM
This year’s Alliance of Women in Workers’ Compensation leadership workshop is focused on managing change. Change is essential for busin... More...

Opening Keynote | The Pitfalls and Challenges in Treating the Addicted Patient (Room South Pacific C)

06 Nov 19
8:30 AM - 10:00 AM
Speaker(s): Dr. Drew Pinsky
With pain medications like opioids commonly prescribed to injured workers, discussions about preventing and treating addiction among workers&rs... More...

Expo Open (Room Bayside D-E)

06 Nov 19
10:00 AM - 12:15 PM
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IT01 | Enhancing Your Department's Value Across the Enterprise (Room Innovation & Solutions Theater in Expo)

06 Nov 19
10:00 AM - 10:20 AM
Speaker(s): Sam Gabal
Led by a prominent risk technology executive, this session provides steps for risk managers to transform their use of data from standard annual ass... More...

Refreshment Break (Room Expo)

06 Nov 19
10:00 AM - 11:00 AM
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ST01 | Severity, Frequency & Claim Costs—How to Address Work Comp Trends (Room Innovation & Solutions Theater in Expo)

06 Nov 19
10:30 AM - 11:30 AM
Speaker(s): Michele Hibbert-Iacobacci ; Rebecca Morgan ; Ron Skrocki
Over the past 10 years, workers’ compensation claim frequency has been steadily decreasing, but at the same time, severity has been on the ri... More...

CM1 | Launch, Sustain, and Measure a Claim-Closure Project’s Impact (Room Islander B-C)

06 Nov 19
11:00 AM - 12:15 PM

Tracks: Claims Management

Speaker(s): Esther Becker ; Beth Dupre ; Debbie Ehsan ; Martin King
A workers’ comp manager, a risk manager, an actuary, and a claims consultant will relate their hands-on experience shepherding a successful c... More...

DM1 | Please Come Back! Innovating Behavioral Health Workplace Reintegration (Room South Pacific F)

06 Nov 19
11:00 AM - 12:15 PM

Tracks: Disability Management

Speaker(s): Tyler Arvig ; Todd Kirchner
An innovative method for managing complex claims with behavioral health components piloted with U.S. Bank produced promising results beneficial for... More...

LR1 | Remote Employees – A Legal Map To Managing Work From Home (Room Islander I)

06 Nov 19
11:00 AM - 12:15 PM

Tracks: Legal/Regulatory

Speaker(s): Jonathan Barrish ; Kym Knoll ; Paul Meleedy
Employer use of remote workers is an ever-growing trend that can help reduce costs and increase productivity. The practice also benefits employees ... More...

MM1 | The Medical Imperative – Progressive Strategies for Cutting Costs, Improving Outcomes (Room Islander D-E)

06 Nov 19
11:00 AM - 12:15 PM

Tracks: Medical Management

Speaker(s): Denise Algire ; Rachel Fikes ; Kim Haugaard ; Brian Trick
Industry-leading claims payers are enlisting progressive thinking to tackle continually escalating medical costs that threaten effective claims man... More...

PM1 | The $64,000 Question – Do Advocacy Programs Really Work? (Room South Pacific D)

06 Nov 19
11:00 AM - 12:15 PM

Tracks: Program Management

Speaker(s): Anas Al-Hamwi ; Teresa Bartlett ; Dawn Watkins
Advocacy philosophy has left an undeniable mark on worker injury management while approaches to implementing advocacy strategies vary, depending on... More...

SS1 | The History of Opioids (Room Tradewinds C)

06 Nov 19
11:00 AM - 12:15 PM
Speaker(s): Melissa Burke PharmD ; Tron Emptage ; John Ruser
In this session, Optum will take a 10-year look at the history of opioid analgesics and the impact they have had on our industry. They will review ... More...

SS2 | Successful Return to Work Outcomes through Vocational Services (Room Tradewinds D)

06 Nov 19
11:00 AM - 12:15 PM
Speaker(s): Erica Fichter
Workers Compensation is an enormously complex machine with thousands of moving parts. This machine is comprised of competing and divergent interest... More...

TS1 | Leveraging Modern Telemedicine to Enhance Employer Workers’ Compensation Programs (Room Islander F-H)

06 Nov 19
11:00 AM - 12:15 PM

Tracks: Technology

Speaker(s): Noreen Olson ; Ann Schnure
Telemedicine is now a commonplace employee health-plan option while adopting it to treat workers’ compensation injuries remains a foreign con... More...

IT02 | Medical Marijuana Highs and Lows: Work Comp Clinical Update (Room Innovation & Solutions Theater in Expo)

06 Nov 19
11:40 AM - 12:00 PM
Speaker(s): Nikki Wilson PharmD/MBA
It seems like every day another state is in the news allowing for medical marijuana and cannabis programs. What ramifications could this have on em... More...

Leadership Connections Lunch (Room South Pacific C)

06 Nov 19
12:15 PM - 1:30 PM
Brainstorm solutions and discuss strategies with your peers over lunch! Tables are arranged by these industry sectors: Government/Public Admi... More...

Expo Open (Room Bayside D-E)

06 Nov 19
1:30 PM - 5:00 PM
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ST02 | Using Analytics to Elevate Insights in Pharmacy Benefits Management (Room Innovation & Solutions Theater in Expo)

06 Nov 19
1:30 PM - 2:30 PM
Speaker(s): Cliff Belliveau
More than ever, we rely on analytics to transform our data into information leading to actionable insights and business value. We will discuss the ... More...

CM2 | Getting Injured Employees Back to Work Using Biopsychosocial Techniques (Room Islander B-C)

06 Nov 19
2:30 PM - 3:45 PM

Tracks: Claims Management

Speaker(s): Shari Botelho ; Clairmonte Cappelle ; Cindy Kincannon
Injured worker biopsychosocial characteristics can compound complex medical conditions and create recovery barriers that impact claims outcome... More...

DM2 | Getting Smart Integrating Workers’ Comp, Disability and Leave Programs (Room Islander D-E)

06 Nov 19
2:30 PM - 3:45 PM

Tracks: Disability Management

Speaker(s): Kerry Daley ; Karen English
Savvy risk and absence managers are integrating workers’ compensation, disability, and leave to reduce costs, increase productivity, and impr... More...

LR2 | Regulatory Compliance Trends for 2019 and Beyond (Room South Pacific F)

06 Nov 19
2:30 PM - 3:45 PM

Tracks: Legal/Regulatory

Speaker(s): Brian Allen ; Michele Hibbert-Iacobacci
The nation’s legislative landscape is complex, constantly changing and often produces confusing and conflicting policies.  Hear regulato... More...

MM2 | Centers of Excellence: How Top-Rated Medical Centers Are Changing Claims Outcomes (Room South Pacific D)

06 Nov 19
2:30 PM - 3:45 PM

Tracks: Medical Management

Speaker(s): Bijan Bijarchi ; Ann Perkins ; Kris Sallee
Risk managers and claims administrators are finding increased success and improved claims outcomes by working with centers of excellence to deliver... More...

PM2 | Getting Injured Workers Back on the Job Rested and Safe (Room Islander F-H)

06 Nov 19
2:30 PM - 3:45 PM

Tracks: Program Management

Speaker(s): Mike Harnett ; Kevin Lombardo ; Joseph Molloy
Transitional return-to-work strategies blended with holistic, wellness, and safety programs that tackle worker fatigue can help organizations keep ... More...

SS3 | Social Determinants of Health in Workers’ Compensation Claims (Room Tradewinds C)

06 Nov 19
2:30 PM - 3:45 PM
Speaker(s): Rafael Gonzalez ; Marcos Iglesias ; David Vittoria
Social determinants of health are the structural components in which people are born, live, work and age that affect their short term and long term... More...

SS4 | Improving Litigation Claims Management with Technology (Room Tradewinds D)

06 Nov 19
2:30 PM - 3:45 PM
Speaker(s): Jeffrey Sickles ; Taylor Smith
If claims enter litigation, the number of parties involved increases greatly. The collaboration between attorneys and adjusters can become complex ... More...

TS2 | Leveraging Technology to Connect Pre- and Post-Loss Strategies (Room Islander I)

06 Nov 19
2:30 PM - 3:45 PM

Tracks: Technology

Speaker(s): David Deitz M.D. ; Santiago Martin
Applying predictive models to identify risk factors within a claim is increasingly common. But data can also help reduce the risk of accidents occu... More...

ST03 | Triaging for Human Trafficking (Room Innovation & Solutions Theater in Expo)

06 Nov 19
2:45 PM - 3:45 PM
Speaker(s): Jeanine Zukerman
Human trafficking is a form of modern-day slavery and a major public health problem both domestically and internationally.  Florida and Michig... More...

Expo Pub Crawl (Room Expo)

06 Nov 19
3:45 PM - 5:00 PM
Sponsored by:           More...

ST04 | Reinventing UR: We Took on the Challenge and Here’s What Happened (Room Innovation & Solutions Theater in Expo)

06 Nov 19
4:00 PM - 5:00 PM
Speaker(s): Carol Valentic
The utilization review process is ripe for automation. The UR process has remained relatively unchanged for years. Common criticisms are it’s... More...

MEGA1 | Steal These Ideas! Teddy Award-Winning Employers Showcase Their Successful Strategies (Room Islander F-H)

07 Nov 19
8:30 AM - 9:45 AM

Tracks: Mega Session

Speaker(s): Frank Altiere
The ideas and successful strategies adopted by winners of the prestigious Teddy Award are here for you to take home and put in place as this year&r... More...

MEGA2 | Disability Prevention: What’s Needed To Keep Routine Claims From Deteriorating (Room Islander B-C)

07 Nov 19
8:30 AM - 9:45 AM

Tracks: Mega Session

Speaker(s): Gary Franklin M.D.
Preventing disability is the most important strategic challenge facing all workers’ compensation systems and claims payers. Yet most cases de... More...

Expo Open (Room Bayside D-E)

07 Nov 19
9:45 AM - 2:00 PM
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Refreshment Break (Room Expo)

07 Nov 19
9:45 AM - 10:45 AM
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ST05 | Be Ready! Medical Marijuana is Here To Stay: Is it A Medical Issue or Legal Issue or Both? (Room Innovation & Solution Theater in Expo)

07 Nov 19
10:00 AM - 11:00 AM
Speaker(s): Fernando Branco MD., FAAPM&R ; Dan Dalton
Medical marijuana is now available in a large number of states, and it is just a question of time as to when it will be federally accepted. A physi... More...

CM3 | Designing the Claims Program: A Roadmap for Success (Room Islander F-H)

07 Nov 19
10:45 AM - 11:45 AM

Tracks: Claims Management

Speaker(s): Josephine Copeland ; DeShonda Howard ; Irina Simpson
Building an optimum claims program now requires reducing an employer’s total cost of risk while providing injured workers with quality care a... More...

DM3 | A Futuristic Look at Disability and Absence Management (Room South Pacific F)

07 Nov 19
10:45 AM - 11:45 AM

Tracks: Disability Management

Speaker(s): Scott Daniels
Managing absence in today’s regulatory climate is increasingly challenging. New laws and rapidly evolving employee needs are changing how emp... More...

LR3 | Leveraging Legal Data Analytics to Improve Litigation Management Outcomes (Room Islander B-C)

07 Nov 19
10:45 AM - 11:45 AM

Tracks: Legal/Regulatory

Speaker(s): Stephen Brown ; Mené Jividen ; Martin King
Traditional litigation management involves efforts to control legal spend, but advancements now make it possible to leverage advanced legal-data an... More...

MM3 |The Opioid Epidemic: Mitigating Employee Safety and Health Risks (Room South Pacific D)

07 Nov 19
10:45 AM - 11:45 AM

Tracks: Medical Management

Speaker(s): Teresa Bartlett ; Patti Colwell ; Kim Pfingstag ; Dawn Watkins
The misuse of opioid painkillers places undue burdens on businesses and society while injured workers become addicted, shattering lives and harming... More...

PM3 | Improving Your Safety Culture Through Analytics and Engagement (Room Islander D-E)

07 Nov 19
10:45 AM - 11:45 AM

Tracks: Program Management

Speaker(s): Monica Manske
Interpreting claims and safety data to expose your organizational story is crucial for successfully driving a workers’ compensation program a... More...

SS5 | Tools to Drive Strategic Change (Room Tradewinds D)

07 Nov 19
10:45 AM - 11:45 AM
Speaker(s): Joel Raedeke
Managing a claim means dealing with a loss that’s already happened, so it makes sense that claims administration can be perceived as a reacti... More...

TS3 | Exoskeletons: Personal Protective Equipment for Preventing Shoulder Injuries (Room Islander I)

07 Nov 19
10:45 AM - 11:45 AM

Tracks: Technology

Speaker(s): Terry Butler ; Jason Gillette
Augmenting the human body with exoskeletons can prevent shoulder injuries while benefitting business processes, product quality, and productivity. ... More...

IT03 | Using AI to Supercharge Your Claims Operations (Room Innovation & Solutions Theater in Expo)

07 Nov 19
11:50 AM - 12:10 PM
Speaker(s): Kevin Combes ; Gary Hagmueller
The injured worker experience needs to improve dramatically. Lots has been done in the past decade but there’s a lot more that we need to do.... More...

Box Lunch (Room Expo)

07 Nov 19
12:00 PM - 1:30 PM
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IT04 | Top 5 Legal Metrics to Boost Your ROI (Room Innovation & Solutions Theater in Expo)

07 Nov 19
12:20 PM - 12:40 PM
Speaker(s): Rory Haynie ; Jackelyn Ho
Keeping tabs on your legal expenses can be daunting, but if done right, incredibly beneficial. With over 20 years of experience in helping companie... More...

ST06 | Avoiding the Collision at the Intersection of Work Comp and Mental Health (Room Innovation & Solutions Theater in Expo)

07 Nov 19
12:50 PM - 1:50 PM
Speaker(s): Michael Coupland RPsych ; Steven Moskowitz MD
Integrated care is the addition of behavioral health to management of patient with a physical injury or illness. The integrated care model shows po... More...

CM4 | Applying an Injury-Specific Recovery Path to Resolve Complex Cases (Room Islander F-H)

07 Nov 19
1:45 PM - 2:45 PM

Tracks: Claims Management

Speaker(s): Dan Hunt D.O. ; Kim Radcliffe
Treating complex worker injuries with siloed products is a common practice, resulting in poor coordination of care and delayed recovery. In contras... More...

DM4 | Managing Where the ADA, FMLA and Workers’ Comp Intersect (Room Islander D-E)

07 Nov 19
1:45 PM - 2:45 PM

Tracks: Disability Management

Speaker(s): Richard Graham ; Lauri Kavulich
The ADA, FMLA, and Workers’ Compensation laws impact employer decisions when an injured or disabled employee is out of work, returning, being... More...

LR4 | Achieving Great Outcomes With Your MSA Vendor (Room Islander I)

07 Nov 19
1:45 PM - 2:45 PM

Tracks: Legal/Regulatory

Speaker(s): Anne Alabach ; Daniel Anders
Your Medicare Set Aside vendor relationship can significantly impact an MSA’s dollar amount, the ability to obtain CMS approval, and the time... More...

MM4 | The High Cost of Drugs and What to Do About Them! (Room South Pacific D)

07 Nov 19
1:45 PM - 2:45 PM

Tracks: Medical Management

Speaker(s): Will Franken ; Phil Walls
Many cost drivers make funding prescription drugs an ongoing challenge for workers’ compensation claims payers. The speakers will examine pro... More...

PM4 | Legally Avoid Hiring Your Next Injury (Room Islander B-C)

07 Nov 19
1:45 PM - 2:45 PM

Tracks: Program Management

Speaker(s): Curt DeWeese PT ; Albert Lee
Post offer employment testing is a valuable tool to help avoid injury risks, especially in today’s tight labor market. But regulatory constra... More...

TS4 | Leveraging Data, AI, and Predictive Analytics to Drive Insight (Room South Pacific F)

07 Nov 19
1:45 PM - 2:45 PM

Tracks: Technology

Speaker(s): Adam Lewis
An entity’s workers’ compensation claims contain a plethora of valuable risk management data that can be leveraged to derive useful ins... More...

CM5 | Why Some Claims Won’t Close and What To Do (Room Islander F-H)

07 Nov 19
3:00 PM - 4:00 PM

Tracks: Claims Management

Speaker(s): Marques Torbert ; Joan Vincenz
The many reasons legacy claims won’t close include resistance from injured workers, even when they detest the workers’ compensation sys... More...

LR5 | Marijuana, Workers’ Comp and Disability: A Medical and Legal Update (Room Islander B-C)

07 Nov 19
3:00 PM - 4:00 PM

Tracks: Legal/Regulatory

Speaker(s): Stuart Colburn ; Marcos Iglesias
Marijuana remains a hot button issue, impacting employment law, injured worker medical care, drug testing, and return-to-work efforts, among other ... More...

MM5 | Medical and Pharmacy Insights for a Successful Return to Work (Room South Pacific F)

07 Nov 19
3:00 PM - 4:00 PM

Tracks: Medical Management

Speaker(s): Silvia Sacalis PharmD ; Adam Seidner
Successfully returning an injured worker to the job requires strengthening the roles of the employer, insurer, and treating provider. The presenter... More...

TS5 | Putting Fraud Shops on Notice: The Future of Workers’ Comp Investigations (Room Islander D-E)

07 Nov 19
3:00 PM - 4:00 PM

Tracks: Technology

Speaker(s): Gary Mitchell
Medical-provider fraud harms employers and injured workers alike, especially when the perpetrators reap large-dollar sums from massive claims scams... More...

DM3-R | A Futuristic Look at Disability and Absence Management [Repeat] (Room Islander F-H)

07 Nov 19
4:15 PM - 5:15 PM

Tracks: Disability Management

Speaker(s): Scott Daniels
Managing absence in today’s regulatory climate is increasingly challenging. New laws and rapidly evolving employee needs are changing how emp... More...

MM6 | Managing Amputation Cases for Optimal Outcomes (Room Islander B-C)

07 Nov 19
4:15 PM - 5:15 PM

Tracks: Medical Management

Speaker(s): Jan Saunders ; Steve Tolan
Workplace amputation cases don’t happen often, but understanding best practices for managing the claims that do occur is imperative. Hidden c... More...

PM5 | Mergers & Acquisitions: Proceed With Caution or Advance With Agility (Room Islander D-E)

07 Nov 19
4:15 PM - 5:15 PM

Tracks: Program Management

Speaker(s): Joseph Berardo
Technological advancements, government regulations responding to the opioid epidemic, and the ever-changing economy are just a few of the factors t... More...

General Session | 60 Tips in 60 Minutes – Avoiding Medical Mismanagement’s Claims Fallout (Room Islander F-H)

08 Nov 19
8:30 AM - 9:45 AM

Tracks: General Session

Speaker(s): Anas Al-Hamwi ; Stuart Colburn ; Marcos Iglesias ; Monica Manske ; Kim Radcliffe ; Phil Walls ; Dawn Watkins
Medical mismanagement increases claims expenses just as quickly as failing to implement cost-containment strategies. Helping injured workers recove... More...

CM6 | Tips For Pushing Past Claims Roadblocks (Room Islander D-E)

08 Nov 19
10:00 AM - 11:15 AM

Tracks: Claims Management

Speaker(s): James Moran ; Michael Navarra
An opposing attorney won’t return your telephone call? No problem. Grab their attention and guarantee a response by sending them a certified ... More...

LR6 | Cross-Jurisdiction Workers’ Compensation Issues (Room South Pacific D)

08 Nov 19
10:00 AM - 11:15 AM

Tracks: Legal/Regulatory

Speaker(s): Brittany Atkinson ; Thomas Marchese ; Karen Stearns
Diverging jurisdictions and conflicting laws are a common challenge for employers operating across multiple states. Challenging issues include medi... More...

PM6 | Great Data Storytelling to Gain Insight and Drive Informed Decision Making (Room South Pacific F)

08 Nov 19
10:00 AM - 11:15 AM

Tracks: Program Management

Speaker(s): Monique Holzman ; Linda Maw ; Elizabeth Wade
Good data storytelling generates meaningful insights, productive dialog, and effective risk management decisions by revealing what is driving claim... More...