NADA 2019

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Sessions (248)

J.D. Power Automotive Summit (Marriott Marquis, Yerba Buena Ballroom, Salon 9)

24 Jan 19
8:00 AM - 5:00 PM
J.D. Power J.D. Power Automotive Summit Marriott Marquis | Yerba Buena Salon 9 Thursday, January 24 | 8:00am – 5:00pm Tickets purchas... More...

ATD Attendee Registration (Room Marriott Marquis, Golden Gate Registration Desk A)

24 Jan 19
9:00 AM - 6:00 PM
Registration for ATD Show 2019 attendees. More...

NADA Attendee Registration (Room Moscone West Lobby, Level 1)

24 Jan 19
9:00 AM - 6:00 PM
Registration for NADA Show 2019 attendees. More...

Automotive News Retail Forum: NADA (Intercontinental San Francisco: Grand Ballroom)

24 Jan 19
10:00 AM - 5:00 PM
Automotive News Automotive News Retail Forum: NADA Intercontinental San Francisco | Grand Ballroom Thursday, January 24 | 10:00am-5:00pm Fo... More...

Meet NADA: Convention Orientation (Room 3006-3008W)

24 Jan 19
10:30 AM - 12:00 PM
Speaker(s): Jim Dance ; Melissa Wolpert ; NA'TASHA JONES ; Terri Carter ; Tom Carney
Learn the ins and outs of navigating NADA Show 2019 and get to know what NADA is all about. Get tutorials on how to find your way around, connect w... More...

Disrupting Your Market with Google, Facebook and Twitter [Super Session] (Room 3002-3004W)

24 Jan 19
12:15 PM - 2:00 PM

Tracks: Super Session

Speaker(s): Peter Leto
This Super Session panel will leverage the experience and insight of the auto leaders from the three most dominant digital companies: Peter Leto, h... More...

Attract Your Dream Team in 2019 (Room 3009W)

24 Jan 19
1:00 PM - 2:00 PM
Many dealers are competing with other employers, inside and outside the auto industry. Here you’ll hear ideas to improve your retirement and ... More...

Explore Hot Tax Topics with Industry Experts (Room 3010W)

24 Jan 19
1:00 PM - 2:00 PM
Speaker(s): Jay Goldman ; Joe Magyar ; Paul Metrey ; Sid Tobiason
This year-in-review workshop summarizes—and provides compliance guidance on—the most significant federal income tax developments affect... More...

Five Digital Marketing Myths That Can Hurt Your Bottom Line (Room 3024W)

24 Jan 19
1:00 PM - 2:00 PM

Tracks: Marketing

Despite dealers’ increased spending on digital marketing, the promises of digital marketing efficiency and cost-effectiveness remain unrealiz... More...

Leadership Skills and Used-Car Strategies for Champions (Room 3011W)

24 Jan 19
1:00 PM - 2:00 PM
This two-for-one workshop lays out concepts and strategies to improve leadership skills and used-car strategies by emphasizing what it takes to be ... More...

Lost in the Details? How to Detail Faster and Better (Room 3018W)

24 Jan 19
1:00 PM - 2:00 PM
Learn the keys to creating an efficient and effective detailing operation. They include designing and implementing a formal detailing process, adop... More...

NADA Exchange – Align Your Digital Image with Your Dealership’s Image (Room 3001 / Moscone West)

24 Jan 19
1:00 PM - 2:00 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

NADA Exchange – Attract Talented People to the Retail Car Business (Room 3001W)

24 Jan 19
1:00 PM - 2:00 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

NADA Exchange – Attracting and Hiring Technicians (Room 3001W)

24 Jan 19
1:00 PM - 2:00 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

NADA Exchange – Compensation Plans for Millennials (Room 3001W)

24 Jan 19
1:00 PM - 2:00 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

NADA Exchange – Control Your New-car Inventory and Expenses (Room 3001W)

24 Jan 19
1:00 PM - 2:00 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

NADA Exchange – Differentiate Your Dealership from the Competition (Room 3001W)

24 Jan 19
1:00 PM - 2:00 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

NADA Exchange – Digital Campaigns That Work (Room 3001W)

24 Jan 19
1:00 PM - 2:00 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

NADA Exchange - Seven Steps to Reduce Dealership Expenses (Room 3001W)

24 Jan 19
1:00 PM - 2:00 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

Prevent Workplace Harassment (Room 3003W)

24 Jan 19
1:00 PM - 2:00 PM
Harassment allegations hit social media outlets so fast nowadays that you could have consumers staging online boycotts before you even learn about ... More...

Protecting Your Dealership’s Biggest Assets - NADA Professional Series: Office Managers (Room 3005W)

24 Jan 19
1:00 PM - 2:00 PM
Speaker(s): Georgia Munson
Excel with proven forecasting and inventory management tools. Learn how to forecast daily, monthly and annually for variable and fixed operations; ... More...

Replicate F&I Success with Menu Selling in the Service Lane (Room 3000W)

24 Jan 19
1:00 PM - 2:00 PM
Can implementing menu presentations in your service lane improve accountability and increase revenue? Fixed-ops strategist Mark Queen will show the... More...

Run an Operationally Efficient Dealership Inside and Out (Room 3007W)

24 Jan 19
1:00 PM - 2:00 PM
This workshop will showcase how the best-in-class dealers are running operationally efficient dealerships that leverage technology to more seamless... More...

The Five Keys to Unlock the Power of Your Social Sales Funnel (Room 3020W)

24 Jan 19
1:00 PM - 2:00 PM

Tracks: Marketing

It’s 2018 and social media is no longer just a place for people to share their vacation photos and dog videos. Platforms like Facebook and In... More...

The Three Types of Videos Your Dealership Needs (Room 3022W)

24 Jan 19
1:00 PM - 2:00 PM

Tracks: Marketing

Ninety percent of consumers use video during the shopping process. We will review the three most important types of videos you need on your website... More...

Fearless Leadership: High-Performance Lessons From the Flight Deck [Distinguished Speaker Series] (Room 3006-3008W)

24 Jan 19
2:30 PM - 3:30 PM

Tracks: Distinguished Speaker Series

As the U.S. Navy’s first female F-14 fighter pilot, Carey “Vixen” Lohrenz learned what it takes to win in one of the highest-pres... More...

Federal Regulatory Update for Car Dealers (Room 3003W)

24 Jan 19
2:30 PM - 3:30 PM
Speaker(s): Doug Greenhaus ; Paul Metrey
This workshop will provide a “year in review” of significant federal laws, regulations, guidance documents and court cases that affect ... More...

Five Secret Attributes of Great Dealerships (Room 3007W)

24 Jan 19
2:30 PM - 3:30 PM
Looking at the data from 100 million dealer website visits, we will identify the tactics and trends that differentiate top-performing dealerships f... More...

Five Ways the Physical Dealership Is Vital to Digital Retailing (Room 3011W)

24 Jan 19
2:30 PM - 3:30 PM
Technology has transformed the way consumers shop in practically every retail sector. Next in line for disruption: car buying. But physical storefr... More...

From Clicks to Bricks: Measuring the Value of Digital (Room 3005W)

24 Jan 19
2:30 PM - 3:30 PM

Tracks: Marketing

Do you ever ask yourself, “What value is my digital marketing actually driving?” or “How do I know if my ads are driving foot tra... More...

How to Fix the Top 10 Broken Processes in Your Dealership (Room 3016W)

24 Jan 19
2:30 PM - 3:30 PM
Examine the importance of maintaining the top processes in your dealership and review the reasons they can break down. Learn best practices from th... More...

Maximizing Your Daily Disappearing Inventory - NADA Professional Series: Service Managers (Room 3024W)

24 Jan 19
2:30 PM - 3:30 PM
Speaker(s): Georgia Munson
Maximize the only disappearing inventory in a dealership, time! Learn how to determine if you need more technicians or simply need to maximize the ... More...

Millennial Problem Solvers: How to Lead the New Generation (Room 3018W)

24 Jan 19
2:30 PM - 3:30 PM
You hear negative things about millennial employees—lack of drive, fickle, zero loyalty. So what explains the success of Dealer Inspire, whic... More...

NADA Exchange – Attract Talented People to the Retail Car Business (Room 3001W)

24 Jan 19
2:30 PM - 3:30 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

NADA Exchange – Attracting and Hiring Technicians (Room 3001W)

24 Jan 19
2:30 PM - 3:30 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

NADA Exchange – Compensation Plans for Millennials (Room 3001W)

24 Jan 19
2:30 PM - 3:30 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

NADA Exchange – Digital Marketing and Web Development for a Mobile Market (Room 3001W)

24 Jan 19
2:30 PM - 3:30 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

NADA Exchange - Increase Used-vehicle Sales (Room 3001W)

24 Jan 19
2:30 PM - 3:30 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

NADA Exchange - Seven Steps to Reduce Dealership Expenses (Room 3001W)

24 Jan 19
2:30 PM - 3:30 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

NADA Exchange - The Dynamics of a Family-owned Dealership (Room 3001W)

24 Jan 19
2:30 PM - 3:30 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

NADA Exchange - Used-car Strategies, from Acquisition to Increased Turn Rates (Room 3001W)

24 Jan 19
2:30 PM - 3:30 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

Service Department Effectiveness for the 21 Century (Room 3010W)

24 Jan 19
2:30 PM - 3:30 PM
It’s time to meet the rising bar of customer expectations and deliver a completely digital service experience. Today’s customers expect... More...

We're Doing Great Online, I Think—Maximizing Internet Sales (Room 3009W)

24 Jan 19
2:30 PM - 3:30 PM
Speaker(s): Cory Mosley
This workshop will help dealers identify areas for sales and profit improvement within their internet sales and BDC departments. Dealers will learn... More...

ATD Industry Roundtable: Voice of the Customer (Marriott Marquis, Yerba Buena Ballroom Salon 10-12)

24 Jan 19
3:00 PM - 4:30 PM
Sponsored by Ally Repeat and referral business are critical elements of success but developing long-term relationships with customers does not j... More...

Amazon-Proofing Your Sales Process (Room 3024W)

24 Jan 19
4:00 PM - 5:00 PM
Speaker(s): Michael Tamas
The dynamic of retailing vehicles is rapidly changing. Disruptors continue to enter and change our industry. Unfortunately, instead of being the di... More...

Bust Data Myths About Online Shopping Behavior (Room 3011W)

24 Jan 19
4:00 PM - 5:00 PM

Tracks: Marketing

Speaker(s): Jessica Stafford
This workshop will offer simple ways of using data to know customers better, such as what online behaviors indicate they are ready to buy. The best... More...

Construct Powerful Pay Plans That Drive Profitability (Room 3010W)

24 Jan 19
4:00 PM - 5:00 PM
Create pay plans that incentivize, motivate and reward staff while driving profitability! This workshop will offer the essential elements to create... More...

Drive It Home: Five Ways to Reduce Expenses for Higher Profits (Room 3005W)

24 Jan 19
4:00 PM - 5:00 PM
Speaker(s): Steve Wojcicki
Today’s smart dealers are doubling down on expenses to achieve profit-improvement goals. Our five-step expense management program shows you h... More...

Five Mistakes Dealers Make When Buying Online Ads (Room 3007W)

24 Jan 19
4:00 PM - 5:00 PM

Tracks: Marketing

Speaker(s): Peter Leto
In the crowded digital media space, it’s nearly impossible to decipher the differences between so many partners, vendors, formats and solutio... More...

From Gutenberg to Digital: The F&I Process and Regulations (Room 3016W)

24 Jan 19
4:00 PM - 5:00 PM
Speaker(s): Terry O'Loughlin
For over a century, dealers have depended on tedious, but legally required, forms and documents to paper-out vehicle transactions. Now electronic d... More...

Garbage in, Garbage Out: Turn Your CRM From Trash to Treasure (Room 3003W)

24 Jan 19
4:00 PM - 5:00 PM
Speaker(s): Sean Bradley CSP
The CRM is by far the most important tool of any dealership. It is the central nervous system of any organization. But 80 percent of dealerships do... More...

Make Pre-owned Great Again (Room 3002-3004W)

24 Jan 19
4:00 PM - 5:00 PM
In the past three years pre-owned vehicle net profitability has sharply declined while vehicle and customer acquisition costs have increased. This ... More...

NADA Exchange – Align Your Digital Image with Your Dealership’s Image (Room 3001 / Moscone West)

24 Jan 19
4:00 PM - 5:00 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

NADA Exchange – Control Your New-car Inventory and Expenses (Room 3001W)

24 Jan 19
4:00 PM - 5:00 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

NADA Exchange – Differentiate Your Dealership from the Competition (Room 3001W)

24 Jan 19
4:00 PM - 5:00 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

NADA Exchange – Digital Campaigns That Work (Room 3001W)

24 Jan 19
4:00 PM - 5:00 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

NADA Exchange - Digital Marketing and Web Development for a Mobile Market (Room 3001W)

24 Jan 19
4:00 PM - 5:00 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

NADA Exchange - Increase Used-vehicle Sales (Room 3001W)

24 Jan 19
4:00 PM - 5:00 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

NADA Exchange - The Dynamics of a Family-owned Dealership (Room 3001W)

24 Jan 19
4:00 PM - 5:00 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

NADA Exchange - Used-car Strategies, from Acquisition to Increased Turn Rates (Room 3001W)

24 Jan 19
4:00 PM - 5:00 PM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

Seven Futurist Social Media Trends for Success in 2019 (Room 3022W)

24 Jan 19
4:00 PM - 5:00 PM

Tracks: Marketing

This session will closely examine social media marketing and content trends that will be prevalent in 2019. It will present seven vital trends for ... More...

Solve Job Seeker Perception with Recruitment Marketing (Room 3009W)

24 Jan 19
4:00 PM - 5:00 PM
Speaker(s): Adam Robinson
Fewer than 1 percent of today’s job seekers are interested in a career at a dealership, often because they have the misconception that a deal... More...

The Three Biggest Mistakes When Dealers Increase Their Budgets (Room 3020W)

24 Jan 19
4:00 PM - 5:00 PM

Tracks: Marketing

Speaker(s): Glenn Pasch
Too often dealers are not sure what to do when discussing budgets with their agency partner. They think that increasing the budget and spending mor... More...

What’s it Worth? Tools for Dealership Buy/Sell Analysis (Room 3018W)

24 Jan 19
4:00 PM - 5:00 PM
Speaker(s): Edie Wines ; Jeff Breeland
This workshop will present the tools of baseline analysis needed to make an informed decision about investing in, acquiring or selling a new-car de... More...

ATD Welcome Reception (Marriott Marquis, Golden Gate Ballroom A-C)

24 Jan 19
5:00 PM - 7:00 PM
Sponsored by Shepherd Insurance & Financial Services, ATD welcomes all 2019 attendees of the ATD Show in San Francisco. Enjoy a welcome recepti... More...

MADA at the View (Room Marriott Marquis, The View Lounge)

24 Jan 19
5:00 PM - 7:00 PM
Minnesota Automobile Dealers Association MADA at the View Marriott Marquis San Francisco | The View Lounge (39th floor) Thursday, January 24, 20... More...

NADA Welcome Reception co-hosted by J.D. Power (Marriott Marquis, Yerba Buena Ballroom, Salon 7-8)

24 Jan 19
5:30 PM - 7:30 PM
NADA Welcome Reception, co-sponsored by J.D. Power Marriott Marquis | Yerba Buena Ballroom Salons 7-8 Thursday, January 24 | 5:30pm-7:30pm (... More...

Nissan Welcome Reception (Fairmont San Francisco,Crown Room)

24 Jan 19
7:30 PM - 9:30 PM
Nissan Nissan Welcome Reception Fairmont San Francisco | Crown Room Thursday, January 24 | 7:30pm-9:30pm (By Invite Only) More...

NADA Academy Alumni & NextGen Reception (Room Press Club)

24 Jan 19
8:00 PM - 10:00 PM
NADA Academy Alumni & NextGen Reception Hosted by NADA Academy, NADA PAC & Legislative Press Club 20 Yerba Buena Ln. San Francisco C... More...

ATD Continental Breakfast (Room Marriott Marquis, SOMA)

25 Jan 19
7:00 AM - 8:30 AM
Friday ATD Continental Breakfast, sponsored by Allison Transmission. More...

ATD Attendee Registration (Room Marriott Marquis, Golden Gate Registration Desk A)

25 Jan 19
7:30 AM - 5:00 PM
Registration for ATD Show 2019 attendees. More...

NADA Attendee Registration (Room Moscone West Lobby, Level 1)

25 Jan 19
7:30 AM - 5:00 PM
Registration for NADA Show 2019 attendees. More...

Expo Hall Open (Room Moscone North & South, Moscone West Level 1&2)

25 Jan 19
8:30 AM - 5:00 PM
Explore more than 700,000 square feet of innovative products, services and technologies, and connect with reps from more than 500 companies to help... More...

Staying On Course with Social Media (Room Booth 601S - Moscone South)

25 Jan 19
9:00 AM - 9:30 AM
Speaker(s): Jessica Levin
Is your marketing strategy on track or should you be trading it in for a newer model? Are you wondering what’s new in social media and what y... More...

ATD Cybercriminals Are Targeting Dealerships. Are You Prepared? (Marriott Marquis, Yerba Buena Ballroom Salon 10-11)

25 Jan 19
9:45 AM - 10:45 AM
Dealerships are an increasingly prime target for cybercriminals. With technology playing a major role in the way we do business and go about our da... More...

ATD Exchange – 20 Group Best Practices (Marriott Marquis, Yerba Buena Ballroom Salon 14-15)

25 Jan 19
9:45 AM - 10:45 AM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

ATD Exchange – Hiring, Pay and Motivation Plans (Marriott Marquis, Yerba Buena Ballroom Salon 14-15)

25 Jan 19
9:45 AM - 10:45 AM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

ATD Exchange – Maximize New-truck Sales Profits (Marriott Marquis, Yerba Buena Ballroom Salon 14-15)

25 Jan 19
9:45 AM - 10:45 AM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

ATD The Five Factors of a Booming Culture (Marriott Marquis, Yerba Buena Ballroom Salon 12-13)

25 Jan 19
9:45 AM - 10:45 AM
The clearest path to dealership speed and profitability is through employee ownership of the company’s values and mission. Developed as part ... More...

Acura Dealer Franchise Meeting (Room 152/154 South)

25 Jan 19
10:30 AM - 11:45 AM
Meeting is open to all Acura dealers. For more information about dealer franchise meetings, contact NADA Industry Relations at industryrelations@na... More...

ATD Expo - Friday Morning Session (Marriott Marquis, Golden Gate Ballroom A-C)

25 Jan 19
10:30 AM - 12:00 PM
Discover innovative products, services and technologies, and connect with both major corporations and start-up companies that can help take your bu... More...

Audi Dealer Franchise Meeting (Room 151 South)

25 Jan 19
10:30 AM - 11:45 AM
Meeting is open to all Audi dealers. For more information about dealer franchise meetings, contact NADA Industry Relations at industryrelations@nad... More...

Beyond Day One: A Dealer’s Guide to Retaining Millennials (Room 3018W)

25 Jan 19
10:30 AM - 11:30 AM
Speaker(s): Brianna Newman
Decreasing turnover and retaining top talent remain a headache for many dealerships. Often, dealers focus on bringing the right talent through the ... More...

Build Your Best Team Using Insights-Driven Decision Making (Room 3007W)

25 Jan 19
10:30 AM - 11:30 AM
Speaker(s): Adam Robinson
Though employees represent a dealership’s largest expense, they’re also its main competitive advantage. But most dealerships don’... More...

Data Sharing, Privacy, and Usage: What Dealers Need to Know (Room 3005W)

25 Jan 19
10:30 AM - 11:30 AM
Speaker(s): Bradley Miller
NADA’s in-depth look at emerging technology for dealers, updates on what’s happening in the industry and in Washington and a look at wh... More...

Dealership of Tomorrow: 2019 Update (Room 3009W)

25 Jan 19
10:30 AM - 11:30 AM
To help dealers plan for the future, NADA’s 2016 study “The Dealership of Tomorrow:2025” looked at how the American new-car deale... More...

FCA Dealer Franchise Meeting (Room 301-304 South)

25 Jan 19
10:30 AM - 11:45 AM
Meeting is open to all FCA dealers. For more information about dealer franchise meetings, contact NADA Industry Relations at industryrelations... More...

Five Digital Marketing Myths That Can Hurt Your Bottom Line (Room 3010W)

25 Jan 19
10:30 AM - 11:30 AM

Tracks: Marketing

Despite dealers’ increased spending on digital marketing, the promises of digital marketing efficiency and cost-effectiveness remain unrealiz... More...

Garbage in, Garbage Out: Turn Your CRM From Trash to Treasure (Room 3004W)

25 Jan 19
10:30 AM - 11:30 AM
Speaker(s): Sean Bradley CSP
The CRM is by far the most important tool of any dealership. It is the central nervous system of any organization. But 80 percent of dealerships do... More...

Leadership Skills and Used-Car Strategies for Champions (Room 3000W)

25 Jan 19
10:30 AM - 11:30 AM
This two-for-one workshop lays out concepts and strategies to improve leadership skills and used-car strategies by emphasizing what it takes to be ... More...

Mazda Dealer Franchise Meeting (Room 153 South)

25 Jan 19
10:30 AM - 11:45 AM
Meeting is open to all Mazda dealers. For more information about dealer franchise meetings, contact NADA Industry Relations at industryrelatio... More...

Modernizing Your Sales Process (Room 3002W)

25 Jan 19
10:30 AM - 11:30 AM
In this workshop, you will learn what traditional sales processes are no longer effective and why, and how to modernize and improve your sales proc... More...

NADA Exchange – Align Your Digital Image with Your Dealership’s Image (Room 3001 / Moscone West)

25 Jan 19
10:30 AM - 11:30 AM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...

NADA Exchange – Control Your New-car Inventory and Expenses (Room 3001W)

25 Jan 19
10:30 AM - 11:30 AM
Peer-to-peer roundtable discussions based on topics selected by attendees. More...
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